Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tried installing/running - says "Profile missing..." I have Windows Vista.

  • 1 reply
  • 7 have this problem
  • 11 views
  • Paskiausią atsakymą parašė cor-el

more options

Just installed Mozilla Firefox to be my browser. When I go to "Programs" and click on it, I get error message stating: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." That's as far as I get with it.

Just installed Mozilla Firefox to be my browser. When I go to "Programs" and click on it, I get error message stating: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." That's as far as I get with it.

All Replies (1)

more options

Check that you still have the default profile as listed in the file profiles.ini as Default=1.

If profiles.ini is is present, but the profile that is marked in profiles.ini as Default=1 is missing then delete profiles.ini to make Firefox create a new default profile.