Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox has stopped playing any of my streaming services.

  • 2 fhreagra
  • 0 leis an bhfadhb seo
  • 13 views
  • Freagra is déanaí ó cor-el

more options

I uninstalled Firefox and reinstalled but the problem still remains. HBO, Netflix, and Amazon Video all have stopped streaming.

I uninstalled Firefox and reinstalled but the problem still remains. HBO, Netflix, and Amazon Video all have stopped streaming.

All Replies (2)

more options

Enter about:plugins in the URL bar and check if you have Widevine Content Decryption Module.

more options

Make sure you have the latest Widevine version (4.10.2449.0).

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.