Since that isn't a firefox software you might have to go online and search YOPmail and see if anyone found a way to remove or uninstall it.

I appreciate your help.

I did that already...Even contacted some of the people that reviewed it over the years as well as one of the well known magazine / download sites and asked them why they promoted and offered a hack; and that they might want to offer info on uninstalling...

If it is an installed extension then see:

• https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons

Thank you...did that as well...searched HD...nothing...

Then this would resort to a computer shop to see what is happening to figure what to do next.

Do these links help? https://www.bing.com/search?q=remove+YOPmail

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

Fred,

I saw those earlier, but those are fixes for youmail...sounds like that's a subscription/account system. YOPmail has no subscriptions, no settings wheel.

I ran search and destroy this am. I'll try malware later.

thanks everyone

I went and used google to search YOPmail malware and found articles about it what did you find that didn't help identify this software or issue?

me too. Found out what it was but not how to remove it...

The Searches or Computer Shop is your options at this point in time.