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How to confirm the Firefox account?

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Hello, the confirmation email comes but after I click it says it's expired.

All Replies (20)

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nationsorg said

the confirmation email comes but after I click it says it's expired.

Hello nationsorg,

Would you try this please (if you haven't already) :

Click the Resend email link on the Firefox Sync signup page.

Any luck ?

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I did this already, emails comes but again expired

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and then it offers again to create an account :

Create a Firefox Account
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Hello, i registered a new firefox account admin@nationsorg.com and I received the verification email but when i click, i always get:

Verification link expired

and i'm not able to verify my email. Can you advise? Thank you.

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No, my problem is other. I'm receiving the confirmation email and when i lick it's says Expired! - Verification link expired

- https://accounts.firefox.com/verify_email?uid=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx&xxxx=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx&xxxxxxx=xxxx&xxxxxx=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Athraithe ag cor-el ar

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Let me get this straight :

You changed your username for the account you used for this site (Support Mozilla), but don't you just want to set up a Firefox Sync account  ?

Those are two different accounts, and you don't use the same username for both of them.

You need a Firefox Account if you want (e.g.) to set up Sync, use Firefox Monitor or Send - neither have anything to do with the account you use for this support forum .....

Just to make sure, see :

https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account

https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer

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McCoy said

Let me get this straight : You changed your username for the account you used for this site (Support Mozilla), but don't you just want to set up a Firefox Sync account  ? Those are two different accounts, and you don't use the same username for both of them. You need a Firefox Account if you want (e.g.) to set up Sync, use Firefox Monitor or Send - neither have anything to do with the account you use for this support forum ..... Just to make sure, see : https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer

I have 2 accounts on this website but I was UNABLE to create the firefox user only for admin@nationsorg.com .So on this forum you can consider 2 accounts as the same user but for only one problem: The confirmation link expired. Thank you.

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Here is the printscreen

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nationsorg said

I have 2 accounts on this website but I was UNABLE to create the firefox user only for admin@nationsorg.com .

How were you unable to create just that one account ?

According to your screenshot (and what I thought to begin with) you were trying to set up a Firefox Account for (e.g.) Sync  ?

Can you confirm  ?

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First one: nationsorg - was created several years ago and it works now.

Second one for the new FF profile: admin@nationsorg.com - I was trying to create 2 days ago and all the time getting this error: Link Expired. I'm creating a new user directly from the browser Firefox account.


If it's possible, you can try to create a new user with a new email and see yourself.

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>>Turn on syncronisation

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adminnationsorg said

Second one for the new FF profile: admin@nationsorg.com - I was trying to create 2 days ago and all the time getting this error: Link Expired. I'm creating a new user directly from the browser Firefox account.

But you did create that new account with the username "adminnationsorg" - I must be missing something, cause I really don't see what the problem is ..... (?)

Do you, or do you not, want to set up a Firefox (Sync) account, and is it when you're trying to do that, you get the "Verification link expired" ?

Cause if it is a Sync account you don't seem to be able to set up, I will contact a Sync developer.

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1) I TRIED to create a new account with EMAIL ONLY as browsers asks an EMAIL in the beginning: admin@nationsorg.com

2) after i got the verification email with expired link.

3) so , now u can say that account is NOT created as I was not able to verify it.

4) Yes, I WANT to set up a Firefox (Sync) account, but not able to verify my account/email

5) If u have a Skype, Facebook or other messanger, we can chat faster and I'll show you my screen, if u want.

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Account creation from FF

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Then you see

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Then you get email confirmation, you click on the link and you see:


Verification link expired

The link you clicked to verify your email is expired.

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Here is the email I got:

Firefox Accounts <accounts@firefox.com>

Confirm your email and start to sync!

https://confirm.accounts.firefox.com/verify_email?uid=01ce9de908534ba4bd20498a02b56da5&code=6ff8491507a0757667fe6b0b14150e5f&service=sync&resume=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%3D%3D&utm_medium=email&utm_campaign=fx-welcome&utm_content=fx-activate

[] Ready, set, sync Confirm you’ve received this email and we’ll help you install and sync Firefox on all your devices starting with:

Firefox on Windows 10 Lyon, ARA, France (estimated) IP address: 5.51.137.225 Verify email

Once confirmed, we will help you install and connect Firefox on at least one other device.

This is an automated email; if you received it in error, no action is required. For more information, please visit Mozilla Support. Mozilla. 331 E Evelyn Ave, Mountain View, CA 94041 Mozilla Privacy Policy Firefox Cloud Terms of Service

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Try yourself, please, registering a new account from the browser Firefox 67.0.4 (64 bits)

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Now that I know that it's a Firefox Sync account that you can't set up, I will forward this to a Sync developer. But we're dealing with different time zones (among other things), so you may have to wait a little longer.

Again : the account that you have for this support forum, has nothing to do with a Sync account (complicated, I know .... ).

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