Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Since version 66 update cannot delete auto login & password information

more options

I have cleared all history & cache. Deleted key3 & 4 .db files manually removed cache data, but website still retain ids & passwords. I cannot check 'ask to save logins & passwords' box. It is greyed out!

I have cleared all history & cache. Deleted key3 & 4 .db files manually removed cache data, but website still retain ids & passwords. I cannot check 'ask to save logins & passwords' box. It is greyed out!

All Replies (2)

more options

That could be the form filler built into Firefox. Click in the field, enter a character or two and STOP ! Using the arrow keys, highlight an unwanted entry. Then press Delete (Mac=Shift Delete). Repeat as needed.

Do any of these links help you? https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms

https://support.mozilla.org/en-US/search?w=1&q=autofill

more options

You can check your saved logins here:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the left column, click "Privacy & Security".

Then on the right side, scroll down to the Logins & Passwords section.

Click the "Saved Logins" button. Here you can view/edit passwords ("Show Passwords" button) or delete logins completely.