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Faoi Ghlas Cartlannaithe

Firefox doesn't load a page

Firefox Troubleshooting
SuMo Bot replied
SuMo Bot
SuMo Bot

Good evening,

I am writing to you because Firefox has a problem with a website, GoodGame Empire. It won't load, while in Edge it will. Yes, I have installed flash player.

Thanks for your time,

Ilias Kslr

Good evening, I am writing to you because Firefox has a problem with a website, GoodGame Empire. It won't load, while in Edge it will. Yes, I have installed flash player. Thanks for your time, Ilias Kslr

All Replies (3)

WestEnd
WestEnd

What does the error say? Or screenshot of the error?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
SuMo Bot
SuMo Bot Úinéir na ceiste

It doesn't show an error message it just loads for ever.

SuMo Bot
SuMo Bot Úinéir na ceiste

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