Why won't my Firefox Account manager load?
I downloaded Firefox today and created a Firefox Account, but I wanted to change the password to something stronger. I attempted to do this through the Manage Account option but the page would never load. I decided to try logging out then resetting my password through the "forgot password" option and had them send me an email to reset, but the page I was linked to in the email would never load, either. Is this a glitch or have I done something wrong?
All Replies (4)
No idea : This is all I have on Sync :
- https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer
- https://support.mozilla.org/en-US/products/firefox/sync
- https://support.mozilla.org/en-US/kb/how-do-i-choose-what-types-information-sync-firefox
- https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips
- https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts
There is contact info in this and yes do have to create a account and wait : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq
Please let us know if this solved your issue or if need further assistance.
Thank you for your quick response and suggestions.
Unfortunately, I do not think this is necessarily a syncing issue because even the email for resetting my Firefox Account password sent me to a page which never loaded. I think there is something wrong with the Account Manager.
The attached image shows what I am seeing when I attempt to change my password or manage my account:
Means nothing to us here at least most of us. Follow instructions on the url's. If you think not seeing the page is a Firefox issue then supply information as have none here. Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.
This will show us your system details. No Personal Information Is Collected.
You can try to log in to the Firefox account via this website.