Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How do I find my old profile after a Windows Refresh?

  • 3 fhreagra
  • 2 leis an bhfadhb seo
  • 161 views
  • Freagra is déanaí ó FredMcD
  • Réitithe

I'm trying to find my old profile data after my computer crashed and I was forced to do a Windows Refresh. There is no "old fireox data" folder on my desktop. All my data should be in the default place firefox puts it but it did not immediately show up again when I reinstalled firefox. Where is my old data?

I'm trying to find my old profile data after my computer crashed and I was forced to do a Windows Refresh. There is no "old fireox data" folder on my desktop. All my data should be in the default place firefox puts it but it did not immediately show up again when I reinstalled firefox. Where is my old data?

Réiteach roghnaithe

Check the root directory and your user profile for a folder called; Old Windows or something like that.

Read this answer in context 👍 2

All Replies (3)

Réiteach Roghnaithe

Check the root directory and your user profile for a folder called; Old Windows or something like that.

FredMcD said

Check the root directory and your user profile for a folder called; Old Windows or something like that.

Found it, there was a Windows.old folder on my my drive. Just had to go into users > my username > appdata > roaming > Mozilla and then copy.paste the profile data from there to the new windows appdata folder.

Glad to help. Safe Surfing.