Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Long time user of Firefox, but the new Firefox for my windows 10 system ran very badly. Caused great delays, choppy scrolling, removed Firefox, please fix

  • 2 fhreagra
  • 4 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó Niemeier

more options

Long time user of Firefox, but the new Firefox for my windows 10 system ran very badly. Caused great delays in access to the web, provided choppy delayed response when scrolling on selected web pages. I was unable to restore the previous version of Firefox and was forced to removed Firefox completely and switch to another browser for acceptable service. Please Fix this new version or allow download of the previous version.

Long time user of Firefox, but the new Firefox for my windows 10 system ran very badly. Caused great delays in access to the web, provided choppy delayed response when scrolling on selected web pages. I was unable to restore the previous version of Firefox and was forced to removed Firefox completely and switch to another browser for acceptable service. Please Fix this new version or allow download of the previous version.

All Replies (2)

more options

First, Type about:preferences#advanced<enter> in the address bar. Under Advanced, Select Update.

[v56+] Type about:preferences#general<enter> in the address bar. Select Update.

Select Never Check For Updates.

Also turn off Use a background service to install updates


Install Older Version Of Firefox {web link} Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements

more options

I had re-tried to download the new version of Firefox after removing all previous Firefox software in the computer two times. However the new download produced the same results. I have always liked Firefox in the past but this new version was to aggravating to use. I would like to know if this is a known problem which has a fix/update before trying to download it again.

Thank you for your response.