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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

why did firefox reinstall and lose all my firefox information?

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Today, after restarting my PC, Firefox installed itself as a new installation. Now EVERYTHING I had from Firefox is gone!!!

Today, after restarting my PC, Firefox installed itself as a new installation. Now EVERYTHING I had from Firefox is gone!!!

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Hi, first try restarting Firefox - 3-bar menu > Exit Firefox in bottom right corner.

Also look on your Desktop for a folder named Old Firefox Data - in case a Refresh has occurred - Refresh Firefox - reset add-ons and settings

If that doesn't help, for bookmarks only, you can try this: Open bookmarks > Show All Bookmarks > Import and Backup > Restore, and see if you have a backup there.

If not, and for other data, please see -

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