why did firefox reinstall and lose all my firefox information?
Today, after restarting my PC, Firefox installed itself as a new installation. Now EVERYTHING I had from Firefox is gone!!!
All Replies (1)
Hi, first try restarting Firefox - 3-bar menu > Exit Firefox in bottom right corner.
Also look on your Desktop for a folder named Old Firefox Data - in case a Refresh has occurred - Refresh Firefox - reset add-ons and settings
If that doesn't help, for bookmarks only, you can try this: Open bookmarks > Show All Bookmarks > Import and Backup > Restore, and see if you have a backup there.
If not, and for other data, please see -
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