Firefox re fresh has deleted all bookmarks and nothing under profile
Hey , Love FFox but slight grumble in that it has deleted all my bookmarks since I did FF refresh to make sure all up to date . I have gone into profile as suggested but the folder is empty - Any thoughts . can get these back over time if i can remember them - but not an exercise i would want to repeat .Bst Dave D Application Basics
Name: Firefox Version: 46.0.1 Build ID: 20160502172042 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0 Multiprocess Windows: 0/1 (Disabled) Safe Mode: false
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Firefox Hello Version: 1.2.6 Enabled: true ID: loop@mozilla.org
Name: Multi-process staged rollout Version: 1.0 Enabled: true ID: e10srollout@mozilla.org
Name: Pocket Version: 1.0 Enabled: true ID: firefox@getpocket.com
Name: HP Smart Web Printing Version: 4.51 Enabled: false ID: smartwebprinting@hp.com
Name: Motive Extension Version: 1.0 Enabled: false ID: mcciwbch@motive.com
Name: Norton Identity Safe Version: 2016.6.0.66 Enabled: false ID: {C1A2A613-35F1-4FCF-B27F-2840527B6556}
Name: Skype Version: 8.1.0.9134 Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Graphics
Adapter Description: NVIDIA GeForce G105M Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 512 Asynchronous Pan/Zoom: none Device ID: 0x0a68 Direct2D Enabled: true DirectWrite Enabled: true (10.0.10586.0) Driver Date: 10-13-2015 Driver Version: 9.18.13.4192 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 3659103c Supports Hardware H264 Decoding: Yes Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce G105M Direct3D11 vs_4_1 ps_4_1) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 3 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20160502172042 browser.startup.homepage_override.buildID: 20160502172042 browser.startup.homepage_override.mstone: 46.0.1 dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 46.0.1 gfx.crash-guard.d3d11layers.appVersion: 46.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x0a68 gfx.crash-guard.d3d11layers.driverVersion: 9.18.13.4192 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-eme-adobe.abi: x86-msvc-x64 media.gmp-eme-adobe.lastUpdate: 1462882253 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1462882253 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160502172042 media.gmp-manager.lastCheck: 1462882249 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateClearSavedPwdsOnExit: true ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.12 Version in use: 4.12
NSS Expected minimum version: 3.22.3 Basic ECC Version in use: 3.22.3 Basic ECC
NSSSMIME Expected minimum version: 3.22.3 Basic ECC Version in use: 3.22.3 Basic ECC
NSSSSL Expected minimum version: 3.22.3 Basic ECC Version in use: 3.22.3 Basic ECC
NSSUTIL Expected minimum version: 3.22.3 Version in use: 3.22.3
Experimental Features
Réiteach roghnaithe
Hi, please look on your desktop for a folder named Old Firefox Data.
See near the bottom of Refresh Firefox - reset add-ons and settings
If your question is resolved by this or another answer, please take a minute to let us know. Thank you.
Read this answer in context 👍 0All Replies (3)
Réiteach Roghnaithe
Hi, please look on your desktop for a folder named Old Firefox Data.
See near the bottom of Refresh Firefox - reset add-ons and settings
If your question is resolved by this or another answer, please take a minute to let us know. Thank you.
Thank you for your speedy reply Scribe – I have tried to follow the instructions set out ‘ probably too literally and I’m struggling to make this work . I can find the Old firefox folder on my desktop and I can find the ‘ profile folder’/ “show folder “ my problem is understanding where to put the old firefox folder ( what files) as I can’t see ‘ new folder under show folder ? follow ??
Bst Dave D
Ta daaa - fixed saw a youtube vid slight diff but worked , bst dd