Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.
Solved Cartlannaithe

Firefox crashes

FredMcD replied
LindaMcGregor

My Toshiba Laptop crashed and when it repaired I was not able to access Mozilla Firefox e mail. I get an error box with the message "Couldnt load XPCOM". I am unable to remove Mozilla Firefox to reload. I can access my email thru AT&T Yahoo.

My Toshiba Laptop crashed and when it repaired I was not able to access Mozilla Firefox e mail. I get an error box with the message "Couldnt load XPCOM". I am unable to remove Mozilla Firefox to reload. I can access my email thru AT&T Yahoo.

All Replies (4)

Réiteach Roghnaithe


edit: fixed firefox number and added Version word, you need to check your clipboard as you also had changed installer to version

Athraithe ag James ar

What security (anti-virus) software do you have?

Avast security software

As a test, disable Avast for a bit. Also, open Avast options an tell it to leave the browsers alone.