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Firefox Menu and some other forms show blank

Postáilte

When I open the Firefox side menu (the new one with the three horizontal lines) initially it shows fine, but then if I try to click anything in it or open it again, it only opens blank space and I cannot see anything. Same goes for any pop-up forms (allow add-on installations, remember passwords etc) - blank white frame where the form should be. The forms themselves are still clickable, if you can guess where the buttons are - for example, I can guess where Allow button on an addon install form is and blindly click it and it will work. This is not an addon issue - same thing happens in Safe Mode! Also, this is only on one particular desktop and only with Firefox (has been this way for a while, so, this is not the new version). Also, hardware acceleration is disabled. Also, the regular top menu works fine. I wish I could add screenshots to help you understand the issue... Thanks in advance for any pointers as to what might be causing it.

When I open the Firefox side menu (the new one with the three horizontal lines) initially it shows fine, but then if I try to click anything in it or open it again, it only opens blank space and I cannot see anything. Same goes for any pop-up forms (allow add-on installations, remember passwords etc) - blank white frame where the form should be. The forms themselves are still clickable, if you can guess where the buttons are - for example, I can guess where Allow button on an addon install form is and blindly click it and it will work. This is not an addon issue - same thing happens in Safe Mode! Also, this is only on one particular desktop and only with Firefox (has been this way for a while, so, this is not the new version). Also, hardware acceleration is disabled. Also, the regular top menu works fine. I wish I could add screenshots to help you understand the issue... Thanks in advance for any pointers as to what might be causing it.

Tuilleadh mionsonraí faoin chóras

Breiseáin Shuiteáilte

  • Adobe PDF Plug-In For Firefox and Netscape
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.1"
  • CANON iMAGE GATEWAY Album Plugin Utility Module
  • Citrix ICA Client Plugin (Win32)
  • Version 5.38.6.0
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 15.0 r0
  • Shockwave Flash 11.8 r800
  • 5.1.30514.0
  • VLC media player Web Plugin 2.0.0

Feidhmchlár

  • Firefox 34.0.5
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
  • URL Tacaíochta: https://support.mozilla.org/1/firefox/34.0.5/WINNT/en-US/

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JavaScript

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Grafaic

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Sainroghanna Athraithe

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Éagsúil

  • User JS: Yes
  • Inrochtaineacht: Níl
cor-el
  • Top 10 Contributor
  • Moderator
17482 réiteach 157978 freagra

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.


You can try to disable OMTC and leave hardware acceleration in Firefox enabled.

  • about:config page: layers.offmainthreadcomposition.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

You can try to disable hardware acceleration in Firefox. *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" You need to close and restart Firefox after toggling this setting. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes You can check if there is an update for your graphics display driver and check for hardware acceleration related issues. *https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers ---- You can try to disable OMTC and leave hardware acceleration in Firefox enabled. *<b>about:config</b> page: <b>layers.offmainthreadcomposition.enabled</b> = false You can open the <b>about:config</b> page via the location/address bar. You can accept the warning and click "I'll be careful" to continue. *http://kb.mozillazine.org/about:config

Úinéir na ceiste

Thanks for the suggestions! My hardware acceleration is disabled. I also tried you second suggestion - enabling the acceleration and changing the layers.offmainthreadcomposition.enabled to false, but it did not help.

Thanks for the suggestions! My hardware acceleration is disabled. I also tried you second suggestion - enabling the acceleration and changing the layers.offmainthreadcomposition.enabled to false, but it did not help.
FredMcD
  • Top 10 Contributor
4248 réiteach 59425 freagra

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape Adobe PDF Plug-In For Firefox and Netscape "9.5.1"

Shockwave Flash 15.0 r0 Shockwave Flash 11.8 r800

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v15.0.0. 239 http://get.adobe.com/flashplayer/

Separate Issue; Your System Details shows; Installed Plug-ins Adobe PDF Plug-In For Firefox and Netscape Adobe PDF Plug-In For Firefox and Netscape "9.5.1" Shockwave Flash 15.0 r0 Shockwave Flash 11.8 r800 Having more than one version of a program may cause issues. Grab the uninstaller from here: '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]''' '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]''' Then reinstall the latest version. Flash Player '''v15.0.0. 239 http://get.adobe.com/flashplayer/'''