How do I fix the right-click context menu; it has blank entries and shows no selectable options?
recently I have noticed that my right-click context menu looks like it has no entries. It shows up on a right-click, but the whole menu is blank. On further investigation there are scroll buttons on the top and bottom of the menu and if I hover over the up buttom eventually the normal context commands scroll down from above. I noticed this first a few days ago, shortly after the download of 3.6.13. Today I also noticed that some of my menu bars were showing a similar issue with blank entries in the menus. In one case the menu also didn't register where the mouse was, highlighting a command several steps further up.
Is this something to do with the new Mozilla or something else? I only run a couple of addons, Ad Block Plus and Tab Mix Plus. Can try to capture a screen shot of the issue, but difficult since the menu dissapears when I try to do a screen grab!
All help is much appreciated.
Additional System Details
Every time Firefox opened
This started when...
Approximately Wednesday 15 December
- Adobe PDF Plug-In For Firefox and Netscape 10.0.0
- Default Plug-in
- Shockwave Flash 10.1 r102
- NVIDIA 3D Vision plugin for Mozilla browsers
- NVIDIA 3D Vision Streaming plugin for Mozilla browsers
- User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:220.127.116.11) Gecko/20101203 Firefox/3.6.13
Open Containing Folder
Tab Mix Plus
Do you have that problem when running in the Firefox SafeMode?
Don't select anything right now, just use "Continue in SafeMode."
Hi, thanks for the quick response!
While trying to find info on how to fix this I looked up some context menu addons for FF and tried one. It didn't work so I uninstalled it and after that everything was back to normal. Odd, but there you have it. I still don't know what went wrong in the first place but for the moment it appears to have cleared up.
Next time though I will try loading into Safe Mode if I find any issues (I forgot there was one!).
Thanks for getting back to me again.
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Modified by cor-el
This may help go to your start menu find the Firefox safe mode link, click on it a pop up should come up with options on it, select reset toolbars and controls only. this should give you most of the context menu back but i still have a few empty ones, but 95% of the menu is back.
i had a similar problem and the solution seems to be the add-on https everywhere. after disabling https everywhere my context menu works fine. maybe it was conflicting with another add-on i have?