Toande labele fragen:

I want to remove Paypal from my subscription and add a credit card

I want to remove Paypal from my Mozilla VPN subscription and add a credit card, but I can't figure out how to add a payment method. I tried removing Paypal, but it force… (mear ynfo)

I want to remove Paypal from my Mozilla VPN subscription and add a credit card, but I can't figure out how to add a payment method.

I tried removing Paypal, but it forced me to restore Paypal as the payment method.

How do I switch to a credit card?

Open 2

Hyperlinks in emails not working

Hello: Suddenly when I go to click on a hyperlink in the body of an email, nothing happens. (I might see the pinwheel for a few seconds, but that vanishes and nothing is … (mear ynfo)

Hello: Suddenly when I go to click on a hyperlink in the body of an email, nothing happens. (I might see the pinwheel for a few seconds, but that vanishes and nothing is opened).

I am using: Firefox 152.0.5 (64-bit) Windows 10 Roadrunner email through Spectrum

Is this a Firefox issue or an email issue? Thanks in advance for any help!

Open 1

VPN seems to be disruptingg my internet connection and everything iss slow to load or doesn't load at all.

This is a recent problem but when I try to open new tabs they don't load or take a very long time to load. I wind up shutting down my computer and resarting but sometimes… (mear ynfo)

This is a recent problem but when I try to open new tabs they don't load or take a very long time to load. I wind up shutting down my computer and resarting but sometimes that doesn't help. it seems to be getting worse. I do not use any other VPN but yours and Duckduckgo to search. I use a macbook air. Any suggestions? Thanks

Open 5

FF uses a lot of resources.

Sometimes, for no apparent reason, on my Win 11 ASUS laptop, Firefox will suddenly use a lot of resources, such that the temperature jumps from about 50 degrees to 95 deg… (mear ynfo)

Sometimes, for no apparent reason, on my Win 11 ASUS laptop, Firefox will suddenly use a lot of resources, such that the temperature jumps from about 50 degrees to 95 degrees and the fan runs full speed. It appears the only way to stop it, is to close FF then reopen. What might cause that?

I also have an unanswered previous question about being unable to pay accounts.

Cheers, Keith

Open 1

GMX folders no longer loading

My folders suddenly stopped loading. When I log in, I can see grey boxes down the left hand side where my folders used to be. It looks as if the folders are trying to loa… (mear ynfo)

My folders suddenly stopped loading. When I log in, I can see grey boxes down the left hand side where my folders used to be. It looks as if the folders are trying to load, then the grey boxes disappear and all I see is in the screenshot I have attached.

I have followed the instructions GMX provides. Cleared the cache, etc. Those didn't solve the problem. The second attachment shows instructions that showed when I did an online search. Please ignore the second suggestion regarding Thunderbird. If these instructions refer to gmx settings, I cannot access them as you see by the first attachment, there is no way I can access gmx settings. The icons you can see only change how my inbox contents are displayed. If the instructions refer to email settings within FIREFOX, I am still stuck as I can find no help within FIREFOX on GMX settings that deal with these settings. I am offering my firstborn, my beloved dog, Reggie, and my best wishes for a long and happy life to the person who can successfully help me with this problem. Hopefully, Pam Barkas

Open 1 10

why does firefox not connect to mail.com ? any ideas how to fix thanks in advance. Server Not Found Firefox can’t connect to the server at 6938e629511d9131a58e28150289aa0a.safeframe.googlesyndication.com.

I cant use firefox to connect to mail.com. I can connect by other browsers just not with firefox. Server Not Found Firefox can’t connect to the server at 6938e629511d91… (mear ynfo)

I cant use firefox to connect to mail.com. I can connect by other browsers just not with firefox. Server Not Found

Firefox can’t connect to the server at 6938e629511d9131a58e28150289aa0a.safeframe.googlesyndication.com.

Open 1

address bar results that appear before suggestions

when searching from the address bar (see picture) the first result (before firefox suggests) is not a bookmark and not history. what is it and how do i get rid of it? … (mear ynfo)

when searching from the address bar (see picture) the first result (before firefox suggests) is not a bookmark and not history. what is it and how do i get rid of it? I want bookmarks to always be the first result. I just went through the library and it doesn't appear in history/bookmarks. thank you

Open 1 10

Why does Firefox keep shutting down?

Firefox keeps shutting down and it will open up when I tap on the icon. I have to reload it to make it work, It seems like I have to do this everytime I shut the pc. … (mear ynfo)

Firefox keeps shutting down and it will open up when I tap on the icon. I have to reload it to make it work, It seems like I have to do this everytime I shut the pc.

Open 1

FF 152.0.6 stopped my Internet access

Hello I downloaded FF 152.0.6 update and my internet went immediately down (Windows 10, 64 bit). Internet box working, Wifi working, Android mobile receiving internet. On… (mear ynfo)

Hello

I downloaded FF 152.0.6 update and my internet went immediately down (Windows 10, 64 bit). Internet box working, Wifi working, Android mobile receiving internet. Once removing the 152.0.6 by system restore, internet worked again. Anybody reported this or have a solution? Thank you

Open 1

I tried to login to Autodesk. When I did the email mask function wouldn't let me do so.

I tried to login to Autodesk for some discussion about file retention, etc. I logged in using my user id and password and then Autodesk sent me a code as a two factor id… (mear ynfo)

I tried to login to Autodesk for some discussion about file retention, etc. I logged in using my user id and password and then Autodesk sent me a code as a two factor identification function. When the page opened the place to enter the code it looked like the image that I have attached. I could not enter the code supplied by Autodesk as FireFox kept trying to get me to do something with email masks. Is there anything I can do to fix it?

Open 1

I can't log in to my Google account using Firefox

I can't log into my Google account using Firefox. Can log in on Chrome using the same device so I don't think the device is the problem. It was fine until about an hour a… (mear ynfo)

I can't log into my Google account using Firefox. Can log in on Chrome using the same device so I don't think the device is the problem. It was fine until about an hour ago. When I attempted to click on a YouTube tab the tab closed. Any attempt to log in redirects me to a Google support page about deleting my cache and cookies. Which I've already done multiple times and I still can't log in.

Open 2

Error in link 'learn more' from Tab Groups

When checking out the new features the ' Learn More' link under Tab Groups directs to the article explaining Pinned Tabs, there is no way to get to the explanation about … (mear ynfo)

When checking out the new features the ' Learn More' link under Tab Groups directs to the article explaining Pinned Tabs, there is no way to get to the explanation about Tab Groups

Open 3 1 19

What can be the benefit of hiding tabs in Firefox

Hello all, I can see that I can access hidden tabs from firefox menu > History > Hidden Tabs. I have non hidden tabs in my permanent session that is saved/reload wh… (mear ynfo)

Hello all,

I can see that I can access hidden tabs from firefox menu > History > Hidden Tabs. I have non hidden tabs in my permanent session that is saved/reload whenever I close/open Firefox.

I searched in the support section of Mozilla and found that I can use extensions to hide tabs and find these hidden tabs through History > Hidden Tabs to access or simply unhide any of those tabs.

My question is what would be the benefit of hiding any tab? For privacy? If so, is hiding tabs really efficient to protect tabs content and/or browsing history?

I could see that some extensions offer to protect hidden tabs with a password and even automatically unload tabs upon hiding them.

Thanks in advance to shed some light on this hiding feature.

Solved 3 1 20

tab bar collapsing/disappearing

When I move down the screen the tab bar (where it shows what tabs are open at the top of the screen) disappears and it reappears when I move back up to where it should be… (mear ynfo)

When I move down the screen the tab bar (where it shows what tabs are open at the top of the screen) disappears and it reappears when I move back up to where it should be. I must have switched it on accidentally and can't turn it off. One thing I read said to go to More tools > Customise toolbar > Return to default (this might have been for a different problem but I tried it anyway). When I did that it seemed to work temporarily but then the tab bar disappeared again.

Thanks in advance! :)

Open 2

The built-in VPN doesn't work in Russia.

About a week ago, I started using VPN Beta, and it worked fine. When I clicked the button at the top of the browser, it prompted me to sign in. I signed in, and the VPN t… (mear ynfo)

About a week ago, I started using VPN Beta, and it worked fine. When I clicked the button at the top of the browser, it prompted me to sign in. I signed in, and the VPN turned on, and everything worked. Now, when I clicked the button, it redirected me to a website that wouldn't load, I received this message: System unavailable, try again soon. Error code: 86392ec4d5b44df682a578382bd577b2 on the website https://accounts.firefox.com/?context=oauth_webchannel_v1&entrypoint=vpn_integration_panel&action=email&service=vpn&utm_campaign=fx-vpn&utm_medium=firefox-desktop&utm_source=panel&client_id=5882386c6d801776&response_type=code&access_type=offline&scope=https%3A%2F%2Fidentity.mozilla.com%2Fapps%2Foldsync+profile&state=AZ9GKJOVbX4urXTTlaWwJQ&code_challenge=yE-5JozI-ax83Z4z_p-I703-V8av0Fnb0AKLSTM23Gs&code_challenge_method=S256&keys_jwk=eyJjcnYiOiJQLTI1NiIsImV4dCI6dHJ1ZSwia2V5X29wcyI6W10sImt0eSI6IkVDIiwieCI6IlVidDY0c1pESUQzYjRZa2MtSVpkdkR3b1VLbHVFYXA2SU8wY19SNjdCTWMiLCJ5IjoiTDFUUjNOQmprQUxKb2JveHNPY0Nnb2dXZUZEektnV1FJTlBMdkEtbTEtcyJ9. Incidentally, it kept asking me to sign in, even though I wasn't using private windows or anything. So, I had to restart VPN Beta every time, even though I'd already done so. Basically, now I can't even start. They're trying to block such services in Russia, and apparently your site, mozilla.org, was caught in the crossfire, and I don't know what to do. Your built-in VPN was convenient enough that I could just turn it on for a few seconds to access a blocked site, rather than mess around with VPN clients. Perhaps if my Mozilla account never crashed and I didn't have to log in every time, this problem wouldn't exist, and I could activate the VPN right away, without logging in through a blocked site, since I'm sure the server itself is working. Maybe this can be done through the settings somehow? Any help would be appreciated. Thanks.

Open 1