Toande labele fragen:

Restore lost tabs

My Firefox crashed when my laptop was inactive. When relaunching it didn't have my usual tabs open so I did the usual, history- restore tabs. This didn't work and only op… (mear ynfo)

My Firefox crashed when my laptop was inactive. When relaunching it didn't have my usual tabs open so I did the usual, history- restore tabs. This didn't work and only opened 2 tabs when I know I had about at least 15 open. Please tell me other ways I can do this? they are backed up in file library, how do I restore them from there? or any other way, this is frustrating.

Thanks

Iepen 2

Backend (code-driven) activity is being picked up and contaminating Browsing history if Firefox Suggest list

I have completely cleared relevant history. I am in the UK, so only use Amazon UK. Yet, even within a day of removing all trace of amazon.com, it shows up again in the li… (mear ynfo)

I have completely cleared relevant history. I am in the UK, so only use Amazon UK. Yet, even within a day of removing all trace of amazon.com, it shows up again in the list of top sites on a blank tab's address bar suggestions. (.com is not in bookmarks, shortcuts, or recent searches, which are the only other selections)

The only explanation I have for this is that amazon.co.uk is making back-end calls to amazon.com and polluting whatever mechanism is used for this list – even though the browsing history as I can see and manage it does not include any references to amazon.com whatsoever.

Please, either:

  • tell me how to get the browsing history as shown in the new tab's suggestions to respect the browsing history as recorded and manageable, or
  • tell me how I can have control to blacklist certain sites that contaminate the list despite there being no record of them within my browsing history

The only other detail that may play into this; the first time this appeared out of nowhere I suspect was also the point at which the Suggestions from sponsors magically appeared in settings, and was on by default. Ever since then, getting rid of amazon.com has been a Sisyphean struggle, as though unchecking the sponsors option were being ignored.

Iepen 15

Virgin Media webmail no longer works

Hello, I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others… (mear ynfo)

Hello,

I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others can benefit too. I'm not a complete novice, but neither do I claim to be an I.T. expert.

I use my ISP's webmail service to access my emails. I'm aware I could use an email client, but I prefer to access via a web browser and have done so for many years. About a week ago, I was no longer able to sign in to my webmail. I thought it may be a problem with my provider, so I checked using other web browsers - Safari on iOS which worked and Microsoft Edge (using the same internet connection, same desktop PC) which also worked and continues to work without issue. I can only think it must be something wrong with Firefox? I can access the sign in page as normal using Firefox and select my email address, but after attempting to login I always get the same error message:

Sorry, we can't sign you in just now

Don't worry, it's just a quick pause to help keep your account safe.

Instead:

   Use a device you've signed in on before
   Try again from a familiar connection
   If you're on a VPN, switch it off and have another go 

Still stuck? If this keeps happening, get in touch with us (quoting reference IDF-12B) and we'll help sort it.

I have 2 extensions installed in Firefox - Adblock Plus and Ghostery. I have already added the specific URLs to the allowed websites list (first is the sign in page, second is what it redirects to):

mail2.virginmedia.com oauth.virginmediao2.co.uk

I have searched around for possible solutions, to no avail. Virgin Media advise only signing in on their main home page, but I've never done this as its just another step and extra unnecessary clicks. I don’t want to constantly be bombarded with news, offers and promotions every time I want to check my email, so I only use the direct webmail sign in.

I have tried clearing cache, cookies, etc. Then I tried to refresh Firefox, none of which worked. I also tried uninstalling Firefox, then using CCleaner to perform a clean up and registry scan to fix any possible issues, followed by a clean installation. To my surprise, I was able to sign in to webmail OK. However, the next morning, I got the same error. The only other settings I have tried tweaking is adding exceptions to turn off "Enhanced Tracking Protection" and "Block pop-ups and third-part redirects" on those 2 web addresses.

Any suggestions or options to try would be appreciated.

Iepen 7 1

Is anyone else having problems after last update? UI too big for my laptop and most things not adjustable. Almost unusable any way's to fix? Version 153.0.3

Is anyone else having problems after last update? UI too big for my laptop and most things not adjustable. Almost unusable any way to fix? Version 153.0.3 Everything is… (mear ynfo)

Is anyone else having problems after last update? UI too big for my laptop and most things not adjustable. Almost unusable any way to fix? Version 153.0.3 Everything is blocky like on Gmail left side too big and takes up 30% of screen. No way to adjust it.

Top of Screen where menu bar is , home screen options, Mobile Bookmarks and tabs is way to big and forces you to have to use the vertical tabs. I often work with multiple tabs and find it annoying to have to enlarge and shrink the vertical tabs when ever I want to switch tabs. Real Pain in the you know where.

I have been using firefox for many years and Love it. but if these issues persist, I might have to finally begin considering other options.

I would hate having to switch to Chrome. I dislike using that browser even thou most websites are being designed around it, which is inconvenient, but I have tried to tow the line and be loyal to my favorite opensource browser.

Please help. Any suggestions welcome.

[redacted email from community support forum] RE: Firefox Browser Help if you contact directly in subject line so I can easily find it.

Iepen 3

Facebook Login

I am unable to log in to Facebook. I enter my email and password (both correct) then another page comes up asking me to log in. I click on log in and a verification page… (mear ynfo)

I am unable to log in to Facebook. I enter my email and password (both correct) then another page comes up asking me to log in. I click on log in and a verification page appears and disappears before I can click the "I'm not a robot" button. It then gets stuck in an endless loop. Incidentally, it keeps trying to log me in on a Facebook business page. What's that all about? Grrr.

Oplost 2

Is there another way to reopen my recently closed tabs if the arrows in the history button I opened remained unaccessible (or grey)?

Is there another way to reopen my recently closed tabs which happened yesterday. When I hit the HISTORY button, the arrow I tried to open ( 'recently closed tabs' ) was … (mear ynfo)

Is there another way to reopen my recently closed tabs which happened yesterday. When I hit the HISTORY button, the arrow I tried to open ( 'recently closed tabs' ) was not accessible (grey). Or did I accidentally hit a wrong button without noticing it, and how can I reverse it if I did? Thanks in advance.

Iepen 1

How to book on again after being disconnected

I opened my Firefox web site the other day and it said that I my account was disconnected. As far as I was concerned I had not disconnected it, but as I am 83 years old a… (mear ynfo)

I opened my Firefox web site the other day and it said that I my account was disconnected. As far as I was concerned I had not disconnected it, but as I am 83 years old and my computer knowledge is not very good, I may have done so accidentaly. Anyway I tried to get started again. After a day or so I finally got to where it asked for my email address and password, which I filled in, only to be sent a 6 figure code which I was to enter to prove it was me, but as I could not get onto my Web page, I could enter what this code was.

Iepen 1

is firefox not sueless since it will only connect to a few wesites

just about every other website I request a website, says no can't connect now. (obviously good reason to find another browser) browser gives couple lame fixes. why don… (mear ynfo)

just about every other website I request a website, says no can't connect now. (obviously good reason to find another browser)

browser gives couple lame fixes.

why don't you fix it

Iepen 1

Looking for Tags

I used to use the Google browser and within that I had a tool where I could put what looked like a sticky note on my emails and make notes like when I received the email,… (mear ynfo)

I used to use the Google browser and within that I had a tool where I could put what looked like a sticky note on my emails and make notes like when I received the email, when I followed through on it, etc. I hear there is a tool like that for Firefox named Tags but cannot find it in my Settings. Has anyone found this and can you tell me how to access it if you have?

Iepen 1

What happened to my old bookmarks?

I'm running Windows 10 (from which I'm writing this), but I recently installed Firefox on my new Windows 11 laptop. Could this be the source of this (or other) problem(… (mear ynfo)

I'm running Windows 10 (from which I'm writing this), but I recently installed Firefox on my new Windows 11 laptop. Could this be the source of this (or other) problem(s)?

Iepen 1