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Unrestored window

Mozilla usually doesn’t restore all the windows I’m working in; when I open it, it only restores a few of them. I usually use the ‘History’ > ‘Recently Closed’ > ‘R… (mear ynfo)

Mozilla usually doesn’t restore all the windows I’m working in; when I open it, it only restores a few of them. I usually use the ‘History’ > ‘Recently Closed’ > ‘Reopen All Windows’ option, but this time not all the windows I need are being restored. My most important window, containing 1,000 essential tabs for various articles, hasn’t been restored, and it seems as though I have absolutely no chance of finding it at all; I don’t even have a ‘Restore previous sessions’ button. I don’t know how to get that window back, because restoring the tabs one by one would take an age and I’d probably lose a lot of them (it’s very important that these were tabs, not bookmarks). What should I do?

Oplost 4 75

Bookmark button not working. How do I restore functioning

All my bookmarks disappeared and the bookmark button does not work. I have refreshed Firefox - no change. I have uninstalled and reinstalled Firefox but still no restora… (mear ynfo)

All my bookmarks disappeared and the bookmark button does not work. I have refreshed Firefox - no change. I have uninstalled and reinstalled Firefox but still no restoration of Bookmark button functionality. OS Win10

Oplost 2 97

Last session does not open even when doing it manually in History

Hello and good afternoon. I have a problem with my last session as it doesn't appear, even when I try to do it manually in Settings-History-Import and backup-Restore, it … (mear ynfo)

Hello and good afternoon. I have a problem with my last session as it doesn't appear, even when I try to do it manually in Settings-History-Import and backup-Restore, it shows me some options of different dates with all my last browser history, but none of them works, it simply doesn't open any of the web pages. I don't have any other profile, and I already tried the troubleshooting too I Hope you can help me. Thanks in advance

Oplost 5 78

Can't restore tabs from jsonlz4 files

The method of putting an older jsonlz4 and naming it sessionstore. It's not working. I've also tried session history scrounger and it's just saying "session history file … (mear ynfo)

The method of putting an older jsonlz4 and naming it sessionstore. It's not working. I've also tried session history scrounger and it's just saying "session history file contents couldn't be read". Any ideas, I've lost a LOT of tabs to it forgetting the previous session.

I've tried all files from the session backup folder including the update backups and I used shadowexplorer to get my session files from the 18th.

Oplost 8 117

My computer ran into an error and restarted and I lost my entire browsing history, bookmarks, extensions, etc.

My computer ran into an error and restarted and I lost my entire browsing history, bookmarks, extensions, etc. Now I have nothing saved and the only browsing history my c… (mear ynfo)

My computer ran into an error and restarted and I lost my entire browsing history, bookmarks, extensions, etc. Now I have nothing saved and the only browsing history my computer is showing is when I briefly opened microsoft edge. I regularly used duckduckgo, so most of my data is gone. Is there anything that can be done or is it just gone.

Oplost 1 123

Lost bookmarks and restore from backup does not work

I read the existing articles and followed them, starting with "manage bookmarks". When I click on restore, there is a list of the last 15 backups by date. EVERY one of … (mear ynfo)

I read the existing articles and followed them, starting with "manage bookmarks". When I click on restore, there is a list of the last 15 backups by date. EVERY one of them results in an error message "unable to process the file".

Manually searching for bookmarks.html or json, resulted in nothing found at first. Then I discovered the path to the bookmarks folder were all hidden folders (after the 'user' folder). I got them to display in file explorer ('show hidden files' selected) and tried to manually select the JSON files that way, to restore bookmarks. That also did not work, resulting in the same message depicted below.

Please help

Oplost 2 89

Bookmarks stopped working

My bookmarks have stopped working. When I went to Edit Bookmark I found they are all empty. I can create a new bookmark as usual, but I have over 300 bookmarks that no lo… (mear ynfo)

My bookmarks have stopped working. When I went to Edit Bookmark I found they are all empty. I can create a new bookmark as usual, but I have over 300 bookmarks that no long function that are very important to my work. Is there any way I can possibly restore them, as my work depends on them?

Oplost 2 87

Restore previous session option is not available

Last night I had an operating system update. Before the OS update, I closed all open apps, including Firefox. In the past, the session I closed the previous evening was r… (mear ynfo)

Last night I had an operating system update. Before the OS update, I closed all open apps, including Firefox. In the past, the session I closed the previous evening was restored. But this morning, all my pinned tabs and other open tabs are gone, and Restore Previous Session does not appear as an option on the dropdown menu. Recently Closed Tabs is pretty random, not really helpful. Recently Closed Windows only shows one tab that I opened this morning (probably a mistake on my part). Is there any way for me to retrieve the session from yesterday?

Oplost 2 177

My personal bookmarks have disappeared.

Three days ago a window popped up asking me to update Firefox. I did and afterwards my personal bookmarks listing disappeared. I tried rebooting everything. No luck. I w… (mear ynfo)

Three days ago a window popped up asking me to update Firefox. I did and afterwards my personal bookmarks listing disappeared. I tried rebooting everything. No luck. I went to your website and followed all of your suggestions, but again nothing worked; mainly because I could not find on my computer the info the last step in your suggestions were asking for. (I did get a message several times telling me I was using an old Firefox profile. I tried to investigate, but each time your instructions told me to look for something as the last or next-to-last step, I ended not being able to find it on my computer. Again, I have tried everything. Please help me.

Oplost 1 106

how to transsfer a profile

hello, I want to transfer my profile from an old laptop to a new one. i am not comfortable with uploading my passwords to the cloud as i do not understand how this is saf… (mear ynfo)

hello,

I want to transfer my profile from an old laptop to a new one. i am not comfortable with uploading my passwords to the cloud as i do not understand how this is safe. i made tar.gz file with the entire profile, almost 1gb and put that on the new laptop. edited the profiles.ini and install.ini and expected the profile will load, but firefox simply does not work in that profile. it cannot browse and clicking the menu button in top right does nothing. Please, help. If I share data below that is the working profile, not the one that fails.

Oplost 3 133

How do I recover data from a deleted profile?

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got … (mear ynfo)

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got deleted. Can someone please help revert this? Thanks.

Oplost 1 102

Can I recover my emails if I uninstall Firefox & then reinstall it?

When prompted Firefox does not load correctly, but once I get yahoo emails loaded I can access them. Can I uninstall & then reinstall firefox to try to get it to work… (mear ynfo)

When prompted Firefox does not load correctly, but once I get yahoo emails loaded I can access them. Can I uninstall & then reinstall firefox to try to get it to work. Will I loose all my emails? I’m still using windows 10.

Oplost 1 97

transfer history, bookmarks and passwords using Windows Explorer

I am helping a friend who has a problem when opening any browser software on an old laptop so I cannot operate the syncing option. The old laptop uses Windows 10. I want … (mear ynfo)

I am helping a friend who has a problem when opening any browser software on an old laptop so I cannot operate the syncing option. The old laptop uses Windows 10.

I want to transfer (to new laptop running Windows 11) the history, bookmarks and passswords by copying from users/hername/AppData/ but do not know which files need to be copied

Oplost 2 105

I used my recovery key to reset my password after my firefox account disappeared and lost my data what do I do now?

When I tried to log in to my account earlier today, I found that it was gone. I used my recovery key to create a new password and now lost all data, passwords etc. What… (mear ynfo)

When I tried to log in to my account earlier today, I found that it was gone. I used my recovery key to create a new password and now lost all data, passwords etc. What do I do now? Why did this happen? I am not very computer literate but have tried all of the suggestions in your help forum and nothing works. Nothing has changed on my computer since my last login yesterday. Firefox is my home page and browser.

Fêstsetten 1 91

Firefox uninstalled itself unprompted and wiped my bookmarks; I would like to recover them and have not been successsful following the advice available on the support center site

Hello, This morning Firefox stopped loading new tabs, which usually means it is due for an update and restart. On my work computer, updates are managed by my organization… (mear ynfo)

Hello,

This morning Firefox stopped loading new tabs, which usually means it is due for an update and restart. On my work computer, updates are managed by my organization, so I cannot prompt it to check for updates directly, but rather can just restart the application and it updates once closed. Today when I closed the window then clicked the shortcut to reopen, it notified me the exe file had been removed and prompted me to open the Windows store and reinstall, which I did. I have no indication as to why it uninstalled. All of my bookmarks and other history appear to have been wiped.

I have been trying on the support site to see if this data is recoverable, but nothing has panned out so far.

I have used Firefox as my primary browser for almost twenty years and frequently encourage friends and family to use it if they don't already. I have never experienced anything like this before. I am hopeful somebody will be able to assist me where reading through support center options hasn't yet, but if this is not resolvable, I'm done- the crash helpfully wiped everything clean, after all.

Any suggestions or response is greatly appreciated. Best, Z

Oplost 3 87