Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

After upgrade to Windows 11, Firefox won't open anymore.

  • 4 antwurd
  • 3 hawwe dit probleem
  • 117 werjeftes
  • Lêste antwurd fan galotta.f

more options

Hi, I've upgraded to Windows 11 today and couldn't open Firefox since. Things I've already tried:

  • Reinstall Firefox and delete all old files (Appdata & Program files)
  • sfc /scannow and DISM.exe /Online /Cleanup-image /Restorehealth
  • Windows compatibilty mode
  • Firefox Troubleshoot mode won't open either
  • ipconfig /release & /flushdns & /renew
  • netsh int ip reset & netsh winsock reset

When opening Firefox in any way, i get a white window/just the window border which immediatly closes. When trying to start troubleshoot mode, the small window has the same issue.

I also checked the crashlogs and none were generated. The Windows event-logger also has no entries.

BTW: Here is a video of whats happening: https://youtu.be/AJP4rqZFxlY

I have no idea what to do - send help please.

Hi, I've upgraded to Windows 11 today and couldn't open Firefox since. Things I've already tried: * Reinstall Firefox and delete all old files (Appdata & Program files) * sfc /scannow and DISM.exe /Online /Cleanup-image /Restorehealth * Windows compatibilty mode * Firefox Troubleshoot mode won't open either * ipconfig /release & /flushdns & /renew * netsh int ip reset & netsh winsock reset When opening Firefox in any way, i get a white window/just the window border which immediatly closes. When trying to start troubleshoot mode, the small window has the same issue. I also checked the crashlogs and none were generated. The Windows event-logger also has no entries. BTW: Here is a video of whats happening: https://youtu.be/AJP4rqZFxlY I have no idea what to do - send help please.

Keazen oplossing

Your Microsoft account may have parental controls enabled which limits what browsers you can use, you could try to get this limitation removed or create a new account. Renaming firefox.exe to something else can get it working but this will break DRM protected videos.

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (4)

more options

Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

Download the latest vc_redist.x64 and vc_redist.x86 files.

You need to reboot the computer.


Behelpsum?

more options

Keazen oplossing

Your Microsoft account may have parental controls enabled which limits what browsers you can use, you could try to get this limitation removed or create a new account. Renaming firefox.exe to something else can get it working but this will break DRM protected videos.

Behelpsum?

more options

cor-el said

Did you recently uninstall an application that was using Visual C+ runtime components? You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll. See "Visual Studio 2015, 2017, 2019, and 2022": Download the latest vc_redist.x64 and vc_redist.x86 files. You need to reboot the computer.

This didn't help - i just recently installed it and repairing it didn't do anything either.

Behelpsum?

more options

zeroknight said

Your Microsoft account may have parental controls enabled which limits what browsers you can use, you could try to get this limitation removed or create a new account. Renaming firefox.exe to something else can get it working but this will break DRM protected videos.

My hate for Microsoft is steadily increasing since I started studying software engineering. This is the reason why - the goddamn family safety suddenly kicked in with the upgrade. I had to configure that when i still was underage and years later it decides "no firefox for u anymore".

Goddamn it, thank you for solving my problem.

Behelpsum?

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.