Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Bookmarks and Passwords All Lost

more options

I am a regular Mozilla Fire user but today suddenly all my bookmarks have vanished. I had been collecting them since years. Most importantly all my passwords are gone too. How do I recover them please!!!!

I am a regular Mozilla Fire user but today suddenly all my bookmarks have vanished. I had been collecting them since years. Most importantly all my passwords are gone too. How do I recover them please!!!!

Keazen oplossing

Hey there!

Please see the link below for how to recover your lost bookmarks:

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

About the passwords, I am very sorry but I can't help with that!

Hope I helped!

Kind regards,

Bithiah

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (6)

more options

Keazen oplossing

Hey there!

Please see the link below for how to recover your lost bookmarks:

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

About the passwords, I am very sorry but I can't help with that!

Hope I helped!

Kind regards,

Bithiah

more options

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .

Did anything happen when you lost your data?

Several possibilities come to mind.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

more options

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

more options

Thank you Bithiah an FredMcD! I recovered my bookmarks but the rest of the profile didn't! Fortunately I do have my passwords written else where so I recovered them manually. I was actually working when my laptop suddenly decided to restart and this happened! I tried looking for Old Firefox but couldn't find it.

I hope it doesn't happens again...

more options

Back up and restore information in Firefox profiles {web link} I use a Legacy add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.

more options

Okay thankyou, noted !!