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Thunderbird keeps crashing @ soundInitWavHdr on start up.

  • 2 antwurd
  • 1 hat dit probleem
  • 6 werjeftes
  • Lêste antwurd fan Wayne Mery

fioridesign
fioridesign
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bp-1d2f55d6-2d01-44e5-a100-2706b0181218 Thunderbird keeps crashing when I try to start it up. It won't work in safe mode. I have tried uninstalling and reinstalling, still doesn't work

bp-1d2f55d6-2d01-44e5-a100-2706b0181218 Thunderbird keeps crashing when I try to start it up. It won't work in safe mode. I have tried uninstalling and reinstalling, still doesn't work

Bewurke troch Wayne Mery op

Alle antwurden (2)

sfhowes
sfhowes
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This is caused by using a custom notification sound that is 'too large':

https://support.mozilla.org/en-US/questions/1239732

Until the bug is fixed, change the sound to the system default, and that should stop the crashes.

Wayne Mery
Wayne Mery
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I have altered https://bugzilla.mozilla.org/show_bug.cgi?id=1495799 so that it (eventually) appears in the bugzilla tab of the crash report https://crash-stats.mozilla.com/report/index/1d2f55d6-2d01-44e5-a100-2706b0181218#tab-bugzilla