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Firefox keeps crashing constantly throughout the day

  • 2 antwurd
  • 2 hawwe dit probleem
  • 4 werjeftes
  • Lêste antwurd fan kenkon

Buttercupesq
Buttercupesq
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Ever since my PC was reformatted and Firefox was installed, crashes have occurred throughout the day. First, Firefox goes into the "Not Responding" mode and then it will just crash! This happens constantly and it has become annoying and inconvenient. Here's the list of my last five crash reports:

bp-25891ba2-5077-49a4-8413-d30822141104 11/4/2014 11:11 AM bp-7ae0b013-820b-4caf-8ebb-b962a2141104 11/4/2014 9:56 AM bp-aac75e95-810c-4315-a311-4093b2141103 11/3/2014 5:33 PM f4304127-7119-43d9-81de-e9eba4a75f58 11/3/2014 4:08 PM bp-b6dfa154-23d8-49ec-8c0c-5bfba2141103 11/3/2014 3:06 PM

I hope someone can help me resolve this issue soon!

Thanks.

Ever since my PC was reformatted and Firefox was installed, crashes have occurred throughout the day. First, Firefox goes into the "Not Responding" mode and then it will just crash! This happens constantly and it has become annoying and inconvenient. Here's the list of my last five crash reports: bp-25891ba2-5077-49a4-8413-d30822141104 11/4/2014 11:11 AM bp-7ae0b013-820b-4caf-8ebb-b962a2141104 11/4/2014 9:56 AM bp-aac75e95-810c-4315-a311-4093b2141103 11/3/2014 5:33 PM f4304127-7119-43d9-81de-e9eba4a75f58 11/3/2014 4:08 PM bp-b6dfa154-23d8-49ec-8c0c-5bfba2141103 11/3/2014 3:06 PM I hope someone can help me resolve this issue soon! Thanks.

Alle antwurden (2)

user669794
user669794
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.
  • In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

kenkon
kenkon
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From your crash reports, it seems that you are getting low on memory. Close some tabs/windows. Remove extensions that you absolutely don't need. And restart Firefox from time to time when you can.

I would also recommend you to update your Intel Graphics driver to the latest stable version. (The driver that you had before reformatting was maybe newer than the version you have now.)