Dernières réponses

• I can not sync my firefox for android after I changed my password

  You already mentioned the QR code. I want you simply try to login via the option shown in my screenshot.

• Videos not loading

  What OS? If windows, home or pro and what security software are you running besides MS Defender? What version of Firefox? '''Show the issue and provide links to replicate.''' …

• how do I dlete some of the incorect log in user name that fire fox saved for me

  Go to '''about:logins''' in the browser to see your passwords.

• email

  Are you trying to go here? see screenshot https://www.gmx.com/ https://login.gmx.com/ is not working. see 2nd screenshot What OS? If windows, home or pro and what secur…

• Launching FireFox Portable from the network connected on multiple devices

  FireFox Portable support page is here. https://portableapps.com/forums

• access denied to XFINITY.com

  If you're all set, mark it as resolved and have a nice day.

• I can not sync my firefox for android after I changed my password

  Just click on the menu and log into your account. Did you '''reset''' or change your password???

• Cannot access google.ca

  Can you disable Avast, reboot, and try again. You can also boot windows to safe mode with networking and try. Who are you using for DNS?

• Firefox

  ''royandsheridan [[#question-1512555|said]]'' Why has my Firefox just stopped working What does that mean?! '''Show the issue.''' Hard to help with something we cannot …

• Why have you block Pensionsmyndigheten

  ''Raymond Lindqvist [[#question-1512566|said]]'' Un block pensionsmyndigheten.se it is a Swedish goverment webbsite , you have done this wrong' '''Show the issue.''' Hard t…

• access denied to XFINITY.com

  Yes '''comass''' is a pain!!! I had to go Troubleshoot Mode and ETP off in order to move around the site normally. see screenshot You need to clear your browser cache, go Tro…

• access denied to XFINITY.com

  Yes, for sometime now paying my bill has been extremely painful with Firefox, taking multiple attempts just pay the bill. see screenshots I was able to get in, but keep getting e…

• can't load images when browsing

  '''Show the issue.''' Hard to help with something we cannot see or replicate. Site examples please. What OS? If windows, home or pro and are you running any security software …

• web sites not remembering me

  This should be helpful. [https://www.google.com/search?client=firefox-b-1-d&q=web+sites+not+remembering+me&sei=t6kqaJqbD-PZ5NoP4pOqkA8 web sites not remembering me]

• Auto fill stopped working for USPS

  So if you put in your info and then go back to it a second time, it should show you the autofill option.

• How to change the pointer speed ?

  That was my next question. ;-)) Good old Wayland... Mark it as resolved and have a good day in Linux!

• Microphone permissions

  What OS? '''Assuming Windows...''' If windows, what do you see here? see screenshot Also if windows, post a screenshot of your device manager. Here are windows instructions t…

• printer communication problem

  Have you tried [https://www.google.com/search?q=epson+et-2400+linux+driver&client=firefox-b-1-d&sca_esv=42bda1b6e743cdb7&ei=t00paOjRI_GX5OMPmqzt4Qo&ved=0ahUKEwioifrwg6yNAxXxC3kGHR…

• help pausing the Ad Blocker for a trusted website

  Show us something. What adblocker are you using? My screenshot shows the options for my adblocker. see screenshot

• Microphone permissions

  Go to this site. --> https://webcammictest.com/check-mic.html When you start the test, you should see a pop-up like my screenshot. What site are you trying to use that requir…

• iCloud synching between two computers: My HP PC no longer synchs with my MacBook Air.

  You're asking about iCloud?!

• Can't see other video meeting participants and they can't hear me; all sites (Ensora Mental Health, psychology today, google meet, zoom).

  Show us something. See what happens with the test site and post a screenshot. They work for me. https://app.zoom.us/test Are you using an external camera or is it built into y…

• Accuweather Radar stopped working about a week agao

  Yes, it doesn't work on my 2012 macbook pro. see screenshot Time to upgrade.

• Accuweather Radar stopped working about a week agao

  It works for me. see screenshot https://www.accuweather.com/en/jp/hachioji-shi/2-221229_1_al/weather-radar/2-221229_1_al Did you try with Firefox in Troubleshoot Mode? https:…

• Opening Firefox sends packets to Google IP e.g 34.149.100.209

  ''jimbo100 [[#question-1512128|said]]'' Opening Firefox sends packets to Google IP Who do you think pays the bills... https://sitereport.netcraft.com/?url=http://mozilla.org

• Auto fill stopped working for USPS

  I had to sign up for updates and when I went back the second time, it shows my autofil information on both lines. see screenshots Try the same steps.

• Firewall permissions

  What is showing that message? Screenshot please. What OS? If windows, what security software besides MS Defender are you running? What version of Firefox?

• Bookmarks and history not available

  Again... ;-)) Try downloading Firefox from Mozilla. Download, unzip, and run '''firefox-bin''' from the folder and see if you have the same issue. https://www.mozilla.org/en-US…

• Scrambled tabs on bootup

  A screenshot showing the issue would be nice. Sounds like a desktop issue. What desktop? X11 or Wayland? Try downloading Firefox from Mozilla. Download, unzip, and run '''fire…

• Putting FireFox on my "New" MacBook

  ''Steverna [[#question-1512047|said]]'' This will be a long question and in 2 parts, so I'll apologize up front. 1. I am running FireFox on my 11-year old MacBook and love it…

• How to change the pointer speed ?

  What OS? That setting is in your OS?

• Cannot access google.ca

  Can post a similar screenshot showing your homepage settings? What happens when you try to go to Google.ca in Firefox? What happens in other browsers?

• Changes after updates

  That's a question for dev.

• when trying to open my hotmail account i get the message An error 500 inernal server error has occured

  Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf…

• pdf file

  Can you show what that means? What happens on this site? --> https://www.irs.gov/downloads/irs-pdf It works for me. see screenshot Did you try with Firefox in Troubleshoot Mo…

• Why does Firefox Settings say, "Your browser is being managed by your organization."? I don't have an organization. I'm just an individual.

  What OS? I'll guess Windows... If windows, home or pro? Are you running any security software besides MS Defender? What version of Firefox? Also see this. https://winaero.co…

• Cannot access google.ca

  Can you show what you're doing? Works for me. see screenshot What OS? If windows, home or pro and what security software are you running besides MS Defender? What version o…

• MIME type not found (MP4)

  What version of Firefox? Can you play video on this site? https://thehighwire.com/watch/ What security software are you running besides MS Defender? You should have '''Windo…

• Can I limit the number of Firefox Processes that run?

  ''scottcmandell [[#question-1511710|said]]'' I'm working with Windows 11-v24H2 on a Dell Inspiron 17 with an Intel Core i7-8550U CPU (about 7 years old) and 16Gb of Ram........…

• Firefox slow on Windows 10 after recent firefox update (2025) 138.0.3 (64 bit)

  Also provide system info. DIY? If not DIY, provide the make and model of the computer. I'm in GV(Google Voice) everyday. I use it as my main phone at home and work.

• Firefox slow on Windows 10 after recent firefox update (2025) 138.0.3 (64 bit)

  ''Finn Lassen [[#answer-1733132|said]]'' In task Manager, Firefox processes quickly explodes to more than 11 and Memory usage close to 1GB. What does it need all that memory fo…

• Waterfox

  Waterfox is real and have been using for years. It's not on IOS yet. see screenshot https://www.waterfox.net/ https://www.waterfox.net/blog/ Support is here ---> https://ww…

• Auto fill stopped working for USPS

  What OS? What version of Firefox?

• Auto fill stopped working for USPS

  Works for me. see screenshots Verify that it's in your passwords.

• An extension no longer shows up in toolbar

  Is it here? see screenshot I just added it to my browser and it works. see screenshot

• System Freeze when using Picture-in-Picture simultaneously with other applications.

  Thanks for the system info. AMD driver for your card. see screenshot https://www.amd.com/en/support/downloads/drivers.html/graphics/radeon-rx/radeon-rx-6000-series/amd-radeon-r…

• Firefox on Linux becomes unclickable

  You can also Refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Same issue under a different user? Did you test X11 or another de…

• where did my logins and passwords go?

  What do you have set as your start page? see screenshot Go here in the browser and tell me if you see anything. ---> '''about:logins''' see 2nd screenshot What OS? If windo…

• Firefox on Linux becomes unclickable

  That's your distro version right? What happens with Firefox from Mozilla? Try downloading Firefox from Mozilla. Download, unzip, and run firefox-bin from the folder and see if …

• Firefox won't fill in my saved google password

  Are you not seeing this when logging into your google account? see screenshot What OS? I'll guess Windows... If windows, home or pro? If windows, are you running any security…

• Tabs Not Restoring on Startup Despite Correct Settings

  Yes it happens a wee bit too often. ;-)) What do you have Firefox set to do when you close the browser? see screenshot If this is set to '''not''' clear the browser history wh…

• Lost all tabs and history after a crash

  You didn't mark it resolved.

• WINDOWS AND TABS OPEN BEFORE UPDATE TO VERSION 137.0.2 (64-bit) DISAPPEARED AFTER THE UPDATE

  ''JL_Mor [[#answer-1730944|said]]'' There was no real "solution" for the issue, but it doesn't look like there will be one. So let's call it a bug, and leave it as it is. Thank…

• primary password

  Firefox can save usernames and passwords that you use to access online services, such as banking and email websites. '''If you share a computer with anyone''', it is recommended t…

• How do I stop firefox from converting mp4 downloads to gp?

  .......

• PDF files will not download

  OUTSTANDING!!! Mark it as resolved so it's off our plate and have a good day.

• All of a sudden my facebook is saying my browser(firefox) doesn't support video calling, it was no problem before?

  It's simple... Just use a supported browser and get on with life. Jonz out.

• Can' access ebay ....

  Are you here for help or just wanted to rant? Works for me. see screenshot What OS? If windows, home or pro and what security software are you running besides MS Defender? Wh…

• How do I stop firefox from converting mp4 downloads to gp?

  .....

• My Fire Fox is not working, when I try to reload it I receive this message: Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties.

  Okay. Did you try to reinstall? What OS? Windows home or pro? Do you have other computers running Windows with Firefox installed available?

• *.moi.gov.af

  Works for me. see screenshot What OS? If windows, home or pro and what security software are you running besides MS Defender? What version of Firefox?

• unable to browse particular site

  Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troub…

• Open Tabs & Windows on Start-Up Not Working

  Yes, it does happen to often. See if these help. https://support.mozilla.org/en-US/questions/1477659#answer-1713872 https://support.mozilla.org/en-US/questions/1497871#answer…

• Changes after updates

  I noticed it also, but when I asked about it... ignored. So after every update I go through my settings. I asked again here. https://chat.mozilla.org/#/room/#nightly:mozilla.org

• Firefox File Upload Dialog Box hidden right-click context menu options

  That screenshot.... Who OS? What version of Firefox? Show the menu from Firefox and other browsers. What site(s) have you tried? What is all that red? Is that a theme?

• remove these damn Norton and maafee pop ups

  Not a browser issue. You need to figure out what process is causing those pop ups. Use this to see the processes and post a screenshot. https://learn.microsoft.com/en-us/sysint…

• Outlook (formerly Hotmail) keeps freezing before I get a message "script" or "this page" "is slowing down Firefox or the page."

  What OS? I'll guess Windows... If windows, home or pro? If windows, are you running any security software besides MS Defender? What version of Firefox? Have you tried with Fi…

• Please add syncing Extensions to Firefox for android!

  Do you not see the sync option in the menu of the browser? see screenshot Post a screenshot showing your menu. The 2nd screenshot shows that I'm logged into my account. Last s…

• Google Apps and Services blacking out

  What OS? If windows, what security software besides MS Defender are you running? What version of Firefox? It would be helpful if you post screenshots showing the issues. I've …

• Firefox on Linux becomes unclickable

  ''mladen.ivkovic [[#answer-1731361|said]]'' I'll give those a try. Not sure how long it may take to report back, as I don't know what provokes the issue, so I can't deliberately …

• the sync or account button does not appear

  No wonder you're having issues. Someone from Dev will have to chime in because that's not on the support OS list.

• the sync or account button does not appear

  ''julius.sax [[#answer-1731385|said]]'' my operating system is Arium 10.8 LTS (64 bit) Arium...

• firefox won't show .pdfs properly

  Show us something. Provide steps to replicate if needed. What happens on this site? --> https://www.irs.gov/downloads/irs-pdf

• How do I get into outlook.com?

  Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troub…

• the sync or account button does not appear

  Use the snipping tool to make a screenshot. Would be helpful if we could see what you're seeing. Where did you get Firefox from? You are not seeing this? see screenshot What…

• Logs out of email (gmail) after restarting the browser

  What do you have Firefox set to do when you close the browser? see screenshots I have it deleting everything except history so i can keep all my tabs and windows when it reopens.

• Firefox on Linux becomes unclickable

  X11 or Wayland? Does it happen with Firefox in [https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modes…

• google meet not working properly. it says check firewall settings

  ''iramjalalibodha [[#question-1510887|said]]'' google meet not working properly. it says check firewall settings Works for me. see screenshots What OS? If windows, home o…

• Issues with camera access

  Windows home or pro and what security software are you running besides MS Defender? Try the same steps you mentioned above under a different user account on the computer. You…

• playing video on yahoo and msn

  No screenshot. No link to a page. No steps to replicate. What OS? If windows, home or pro and what security software are you running besides MS Defender? What version of Fir…

• Gmail will not open on Firefox

  Works for me. see screenshot What OS? If windows, '''home or pro''' and what security software are you running besides MS Defender? Do you have the same issue with Firefox in …

• firefox won't show .pdfs properly

  Issue resolved? If so, mark it as resolved and have a nice day.

• the sync or account button does not appear

  Just go to the settings page and you will see the sync section. What security software are you running besides MS Defender? What version of Firefox? Sync info... '''FYI... …

• When I open my StartMail on my desktop computer I get a blank screen and cannot sign in.

  What OS? If windows, home or pro and what security software are you running besides MS Defender? What version of Firefox? Show the issue. I can get to the login page. see scr…

• zen browser

  Does it happen in '''Firefox'''? What OS? I'll guess Windows... If windows, home or pro? If windows, are you running any security software besides MS Defender? What version o…

• Cannot log in to Outlook

  Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf…

• Hide AI results on Google search

  A '''simple''' [https://www.google.com/search?q=how+to+turn+off+ai+on+google&sca_esv=bf2c799dee4adccd&sxsrf=AHTn8zro-VaZ-2MBaRgQ__n5t4TX87iK1Q%3A1746612900420&source=hp&ei=pDIbaI-…

• Firefox sound set to zero changing songs on Spotify

  Can you try another desktop? Also try another OS via live usb stick. Your OS using [https://www.google.com/search?q=pipewire Pipewire] for audio?

• Slow speed, non responsiveness

  Here is the add-on I use to see the load time. https://addons.mozilla.org/en-US/firefox/addon/load-time/ Can you disable Avast, reboot and try again. Post a similar screensh…

• My laptop isn't able to update the latest firefox version, it's a linux mint system, please help

  What version of Mint? https://blog.linuxmint.com/?p=4244 see screenshots That's why I run my distro and Mozilla version (from the download folder). Distro updates their vers…

• Yahoo not displaying properly in Firefox

  Did you try with Firefox in [https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf Troub…

• All of a sudden my facebook is saying my browser(firefox) doesn't support video calling, it was no problem before?

  I don't do social media, but wanted to see if my assumption was correct. It is! Here's what I found. see screenshot and link below You can use one of the '''"supported"''' br…

• when i opened multiple instances of firefox browser, how can i save one or more pinned page instances?

  see screenshots It's also matters what you have Firefox do when you close the browser. I assume you have it set to reopen your previous session. You also need to verify that yo…

• My Firefox broswer keeps crashing

  Can you boot to [https://www.google.com/search?q=windows+11+safe+mode safe mode] with networking and see if you have the same issues? '''System info:''' If not DIY, what make an…

• Google Calendar Cannot be Read

  What is you Zoom setting? see screenshot What OS? What version of Firefox?

• Unable to restore tabs when firefox crashed

  Using your screenshot... Click the Open Folder button. Then go into the '''sessionstore-backups''' folder and post a screenshot. see my example above. What date the the tabs no…

• Firefox crashes after about 15 seconds

  Have you tried running Dell Command updates? --> https://www.dell.com/support/kbdoc/en-us/000177325/dell-command-update You can also check for updates via their site. --> https…

• Firefox sound set to zero changing songs on Spotify

  I don't have that issue. I was able to listen to a few songs while typing this reply. see screenshot What Desktop? X11 or Wayland? Did you try with Firefox in Troubleshoot Mo…

• WINDOWS AND TABS OPEN BEFORE UPDATE TO VERSION 137.0.2 (64-bit) DISAPPEARED AFTER THE UPDATE

  If you no further questions, mark it as resolved and have a good day.

• PDF files will not download

  ''arctectk [[#question-1509874|said]]'' PDF files will not download in Firefox. What does that mean? Show the issue. Can you download from this site? see screenshot --> h…