Forum communautaire Firefox

Trying to recover Hotmail account pop up by Mozilla says to insert security key into USB. i don't have one. Never had one. Restricts me from continuing recovery. Can you help please.

One Home/House. Two PCs. a. WINDOWS 1O b. LINUX 22.3 Both share One Mouse One Keyboard One Monitor. I have a FIREFOX account and have joined both PCs to MOZILLA. I have activated, deactivate and successfully used FIREFOX SYNC. I keep getting emails from MOZILLA stating that someone else signed on to my email acct. and a MOZILLA supplied a 6 digit code to confirm. I know it was me, so I confirm using 6 digit code and no problems. My question is. Who, How or can I inform so MOZILLA/FIREFOX recognizes both PCs. Also. Have been thinking about purchase of a YUBIKEY/KEYs for security. I know, for loss prevention, it is best to purchase 2 Keys. But can a single YUBIKEY be shared on both PCs. Or, do I need to purchase separate keys for each PC? So 4 Keys... 2 Keys for the WINDOWS 1O and 2 keys for the LINUX PC?

Of a sudden, Moz VPN needed a log in. I managed to get in by submitting a new PW, and was sent a phonbe text for the 2nd verification. Now, I still can't log into my year old VPN account on what must be a VPN upgrade or something, without having an Authenticator App. For Windows 11? I think I may know what a key is, but all I know for certain is I'm lost an having to try to find another VPN until somebody or some AI can get me into my Mozilla VPN again. Thanks.

I Can't log in to my for Firefox on my new Linux Mint laptop. It's asking 2FA but I can't see it on my proton authenicator. My username and password are ok. Then the 2FA box pops up asking me for the 2FA code. And I can't log in now to sync my Android Firefox with my Linux Mint Firefox. I recall setting up 2FA some years ago on Proton but don't recall ever using g it other than one. Can you please help?

Good morning,

I was randomly signed out of FireFox this morning. When trying to sign back in, it asked for the 6 digit code from my authenticator app. I looked on every authenticator app I have and don't see a mozilla or firefox account. I only have 4 backup authenticator codes left. How do I find the code in the authenticator app and which app would it be? Also, How do I get more backup codes? If I am unable to sign in to FireFox in the future because I don't have the correct authenticator app or enough backup codes, it would be painfully devastating for myself and my work. I don't want to ever be in that situation. Any advice would be greatly appreciated.

Hi,

I have been locked out of my account and the two factor authentication does not work any longer. This is the first time this has ever happened to me.

I do not have a Backup Authentication code, but I am logged into Firefox on my mobile. Unfortunately, the iOS version does not have the ability to change my Security settings as instructed by the guide.

Can you please help me gain access to my account?

Thanks and regards,

Bernard

I was going through my account settings today and noticed that two factor was disabled. I thought this odd as I usually set it up on any account I use, so I of course turned it on and went about linking my authenticator app and generating account recovery codes. Yet in my authenticator app there was already a Mozilla account with my email, but the codes it supplied did not work. I also found old account recovery codes I had written down which did not work either.

What could have happened to cause this? I must have had two factor on sometime in the past and added it to my app and generated recovery codes. How could it have been disabled, the old codes made invalid, and Microsoft authenticator unlinked? Am I looking at an account breach somehow? I have no unusual activity as far as I can tell and no recent data or password breaches. The only thing I can think of was I removed a number of old devices from my account and signed out of them, but I still own the old PC's so no one could be using them.

Greetings team,

I;m using Firefox and Mozilla services from beginning, since I was child. I noted what MFA is not working, on my both accounts. it was my early guess also since last year but i fought it was my problem. No after resetting and getting notification what password is not correct makes me guess something is off. i might be wrong but looks like internal problem, maybe a breach what no one knows. what can i say from my side, as an IT company director and IT person. i can exclude all my thoughts about my side, since i changed and reinstalled everything on my devies. got fresh OS and hardened every device. problem still exists. maybe someone could check my accounts and internal settings for firefox security on accounts and MFA. since codes are not valid. had to disable mfa on my both accounts.

About a month ago, firefox started requesting i use a "USB key" when logging into hotmail or ebay. i do not have a USB key and have not knowingly selected that as an option. how do i turn that off. i can work around it but its becoming more annoying and seems to be spreading to other secure websites.

Hello, i installed windows again and now I wanted to get firefox again, I want to login and get that Code sended to my email, but after I click on the button where I have to write that code it saya unexpexted error