Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Why am I getting black boxes and lines in Facebook chat area?

  • 2 réponses
  • 2 ont ce problème
  • 16 vues
  • Dernière réponse par cor-el

rlockwood1014
rlockwood1014
more options

I just installed the latest version of Firefox as well as the latest version of my graphics card drivers, and Adobe Flash Player. When I open Facebook, I get black boxes and lines all over the left side of the screen where my chat contacts are. I am wondering why this is happening and if there is a current fix to it, as it is rather annoying. When I hover my mouse next to or over the black boxes and lines, they move and continue to pop up elsewhere but only on the friends/chat area.

I just installed the latest version of Firefox as well as the latest version of my graphics card drivers, and Adobe Flash Player. When I open Facebook, I get black boxes and lines all over the left side of the screen where my chat contacts are. I am wondering why this is happening and if there is a current fix to it, as it is rather annoying. When I hover my mouse next to or over the black boxes and lines, they move and continue to pop up elsewhere but only on the friends/chat area.

Toutes les réponses (2)

Aman Routh
Aman Routh
more options

Hello,

can you please go through this help article : Fix problems with Facebook games, chat and more

Please reply back to us

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.