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how to solve problems with downloading updates?

  • 4 réponses
  • 8 ont ce problème
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  • Dernière réponse par Andrew
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When i try to update the phone manualy I indicated that there was an error when looking for updates. Besides, the update for marketplace no download, as well there was an error.

When i try to update the phone manualy I indicated that there was an error when looking for updates. Besides, the update for marketplace no download, as well there was an error.

Solution choisie

The marketplace download/ install error is a known bug. If this isn't what your issue is, please elaborate on the problem you are having.

thanks!

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Have you tried to do a full install?

Solution choisie

The marketplace download/ install error is a known bug. If this isn't what your issue is, please elaborate on the problem you are having.

thanks!

Thanks. And how is that done?

The bug is already filed here: https://bugzilla.mozilla.org/show_bug.cgi?id=955755

Important: Please do not comment on bug reports unless you have substantial information to benefit the bug to be fixed faster. Thank you for your cooperation.