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Why is Skype incompatible with FF 26.0?

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  • 16 ont ce problème
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  • Dernière réponse par jscher2000

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Skype Click to Call 6.13.0.13771 is not compatible with FF 26.0. I've tried uninstalling and reinstalling Skype, as well as clearing the cache and cookies. Is this a Firefox issue? A Skype issue (which of course Skype says it's not their issue)? An issue with my hardware?

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Firefox extensions usually contain a range of compatible version numbers. The range indicated in the Skype Click to Call extension version 6.13.0.13771 is:

<em:minVersion>3.6</em:minVersion>
<em:maxVersion>25.*</em:maxVersion>

Firefox will still run extensions beyond the stated range for a long time unless they contain an indication that the range should be strictly observed (not in this case) or they contain a binary component. This extension includes a DLL file, so I think that is why it is disabled.

Some add-ons can be re-enabled on the Add-ons page even when they are disabled, but if the Enable button is unavailable, then that won't work. If you haven't checked, please take a look. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions, then scroll down to the grayed area at the bottom.