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I can not play a cd or dvd since installing firefox.

  • 6 réponses
  • 1 a ce problème
  • 106 vues
  • Dernière réponse par Andrew

beb1
beb1

My computer used to play a cd or dvd before installing Firefox but now it doesn't even recognize the cd. These are professionally produced cd's containing investment information (as oppose to some homemade cd) so I assume they are formatted correctly.

My computer used to play a cd or dvd before installing Firefox but now it doesn't even recognize the cd. These are professionally produced cd's containing investment information (as oppose to some homemade cd) so I assume they are formatted correctly.

Toutes les réponses (6)

Andrew
Andrew
  • Moderator

This is really weird! This shouldn't be happening. What error message are you receiving?

iamjayakumars
iamjayakumars

Restart your system in safemode and give a try..

beb1
beb1 Auteur de la question

Nothing happens, Nothing shows up on the desk top, If I didn't know better I would think there was no cd in the computer

THANKS FOR YOUR REPLY

Andrew
Andrew
  • Moderator

If you uninstall Firefox, are you able to play the CD?

beb1
beb1 Auteur de la question

thanks for your reply--BUT--if I have to exit firefox every time I want to play a cd that is very inconvenient. I like firefox and don't want to have to go back to "the other guy"

Andrew
Andrew
  • Moderator

Hello,

Thanks for responding back. You did not try what I asked you to. I am asking you to uninstall Firefox, play the CD and see if it works. If it does, we now know it's Firefox issue, if it does not work it could be something else.