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Firefox crashes while downloading (Problem Event Name: APPCRASH)

  • 2 réponses
  • 22 ont ce problème
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  • Dernière réponse par cor-el
  • Archivé

cesarehobb675
cesarehobb675

Everytime I attempt to download something this error will occur

Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 13.0.1.4548 Application Timestamp: 4fda6075 Fault Module Name: msvcrt.dll Fault Module Version: 7.0.6002.18551 Fault Module Timestamp: 4ee8cc5a Exception Code: c0000005 Exception Offset: 0000a3ed OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 3081 Additional Information 1: a852 Additional Information 2: 5ae03e9ee00851a9e5eab8c93f721fdc Additional Information 3: 6b56 Additional Information 4: 2699e4856b77d2690f42217a2d3f1353

Everytime I attempt to download something this error will occur Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 13.0.1.4548 Application Timestamp: 4fda6075 Fault Module Name: msvcrt.dll Fault Module Version: 7.0.6002.18551 Fault Module Timestamp: 4ee8cc5a Exception Code: c0000005 Exception Offset: 0000a3ed OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 3081 Additional Information 1: a852 Additional Information 2: 5ae03e9ee00851a9e5eab8c93f721fdc Additional Information 3: 6b56 Additional Information 4: 2699e4856b77d2690f42217a2d3f1353

Toutes les réponses (2)

dumdidadida
dumdidadida

Hi,

You can try to change the download location. You can also try to check in a new profile. If the new profile is okay, you can then Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

See:

If you have submitted crash reports then please post the IDs of one or more crash reports (bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.

See: