Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus
Résolu Archivé

Firefox crashes

subrosa a répondu
subrosa

Firefox and Thunderbird started freezing yesterday and I cannot get anywhere. I have started many times with same result. This is today's latest Firefox crash report. I downloaded Firefox 9.0.1 yesterday to replace 8, still same problem, so I went back to 8.0.1

Firefox and Thunderbird started freezing yesterday and I cannot get anywhere. I have started many times with same result. This is today's latest Firefox crash report. I downloaded Firefox 9.0.1 yesterday to replace 8, still same problem, so I went back to 8.0.1

Toutes les réponses (3)

Solution choisie

Upgrade your browser to Firefox 8 and check

I had done that. As my question indicated, I was on 9.0.1 and had decided to go back to 8.0.1. as indicated on one of the help page. Same problem. Thunderbird is doing the same thing. So, I believe it's a Mozilla problem.

Okay, I tried again. I was on 8.0.1, then went to get Firefox which offered only 9.0, so I downloaded that and installed it. Still crashes. This is the screenshot from the details sent to Mozilla.