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New laptop Win7; when I try to start Firefox, I get error mess, "Firefox already running", I uninstalled and reinstalled with same results.

Firefox
Tuttouomo a répondu il y a 14 ans
Tuttouomo
Tuttouomo

This started after I did a windows easy transfer of some Quickbook files from my old computer to my laptop. I have uninstalled firefox and downloaded the latest version from the website and still get this message. I cannot see where it can be running. Thnx, Bill.

This started after I did a windows easy transfer of some Quickbook files from my old computer to my laptop. I have uninstalled firefox and downloaded the latest version from the website and still get this message. I cannot see where it can be running. Thnx, Bill.

Toutes les réponses (2)

David Tenser
David Tenser

Solution choisie

This sounds like it's not the Firefox installation itself that is messed up, but your profile folder (where your personal settings like bookmarks, passwords, etc are stored). You say you used easy transfer, and that might have gone wrong somehow.

To start from scratch again, follow the instructions under "Creating a new profile" here: https://support.mozilla.com/en-US/kb/Managing-profiles. Hope this helps!

Tuttouomo
Tuttouomo Auteur de la question

Thank you, djst! Problem solved , Happy Holidays!