Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Saies need to upgrade to 4.01

  • 3 réponses
  • 2 ont ce problème
  • 6 vues
  • Dernière réponse par Xircal

RocketNut
RocketNut
more options

I keep getting a alert that I need to upgrade to FireFox 4.01. When I click on the alert a window pops up saying connect to upgrade sever and never get a connection. If I click on the ABOUT FIREFOX under the help button, it says its updating. The version number is 4.0 even after it has updated.

I keep getting a alert that I need to upgrade to FireFox 4.01. When I click on the alert a window pops up saying connect to upgrade sever and never get a connection. If I click on the ABOUT FIREFOX under the help button, it says its updating. The version number is 4.0 even after it has updated.

Toutes les réponses (3)

Xircal
Xircal
more options

Please do the following.

  1. Go to Download Firefox 4.0.1 and download a fresh installation file to the desktop.

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.

RocketNut
RocketNut Auteur de la question
more options

OK thanks that did it.

Xircal
Xircal
more options

You're welcome.

Could you please click the "Solved It" button next to the post which solved the problem for you? This will help others searching for a solution to the same question.

Thanks.