Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox crashes when I have multiple windows or tabs open

  • 3 réponses
  • 27 ont ce problème
  • 1 vue
  • Dernière réponse par karyn

karyn
karyn
more options

I am running windows 7 home premium on a HP (HPE-170f ).

Firefox hangs and then crashes on a regular basis when I multiple tabs and or windows open. When it asks to send a report, it usually tells me that there was an error in submission so the crash reports listed below are far from the only ones.

When I restart Firefox, my history is lost. I just went through your articles and I changed me startup to: show my windows from last time. Hopefully that will help the history problem but...What about the constant crashes?

Thanks for the help!

I am running windows 7 home premium on a HP (HPE-170f ). Firefox hangs and then crashes on a regular basis when I multiple tabs and or windows open. When it asks to send a report, it usually tells me that there was an error in submission so the crash reports listed below are far from the only ones. When I restart Firefox, my history is lost. I just went through your articles and I changed me startup to: show my windows from last time. Hopefully that will help the history problem but...What about the constant crashes? Thanks for the help!

Toutes les réponses (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be a problem with OOPP (Out-Of-Process-Plugins)

See http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

David (satdav)
David (satdav)
more options

Hello there Can I ask you to try the following safe mode

karyn
karyn Auteur de la question
more options

Hi cor-el:

Thanks for the response.

I went to my OOPP and set: 

   * dom.ipc.plugins.enabled.npctrl.dll (Microsoft Silverlight)
   * dom.ipc.plugins.enabled.npqtplugin.dll (Apple QuickTime)
   * dom.ipc.plugins.enabled.npswf32.dll (Adobe Flash)
   * dom.ipc.plugins.enabled.nptest.dll (NPAPI test plugin) 
to "false" as directed.

I am keeping my fingers crossed that this will solve the problem. I will let you know.

Thanks again for the help!