Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

3.6.7 update won't finish downloading

  • 3 réponses
  • 30 ont ce problème
  • 25 vues
  • Dernière réponse par AnonymousUser

more options

Using FF 3.6.6 on XP SP3. FF started downloading the update. After about an hour (dial up connection) the progress bar was completely filled and the dialog box said only a few more seconds. However, the downloading had stopped and the dialog box remained open. Finally, I just quit FF.

Now whenever FF is open, in the Help menu it says "Resume Downloading Firefox 3.6.7..." When I select this, the dialog box says "Connecting to update server..." but it never connects and the downloading never starts.

How can I find the file that was downloaded and get rid of it so I can download a new copy?

Operating system

XP SP3

Using FF 3.6.6 on XP SP3. FF started downloading the update. After about an hour (dial up connection) the progress bar was completely filled and the dialog box said only a few more seconds. However, the downloading had stopped and the dialog box remained open. Finally, I just quit FF. Now whenever FF is open, in the Help menu it says "Resume Downloading Firefox 3.6.7..." When I select this, the dialog box says "Connecting to update server..." but it never connects and the downloading never starts. How can I find the file that was downloaded and get rid of it so I can download a new copy? == Operating system == XP SP3

Toutes les réponses (3)

more options

Same on Win7/64-Bit.

Trying to upgrade from Firefox 3.6.6 but the download dialog is stuck with the message "Connecting to update server...".

more options

Lou

I followed the instructions in this thread, see the post from Costas Athan, and after closing Firefox 3.6.6 then deleting the updates folder plus the two xml files and restarting Firefox I was able to update successfully.

Neil

more options

Thanks Neil. Followed your link and was able to delete the corrupted files. I'm in the process of downloading 3.6.8.