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With Firefox running, my computer (running XP, sp2) cannot end the FF program.

  • 2 réponses
  • 18 ont ce problème
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  • Dernière réponse par Chris Ilias

Usually, I close the Firefox window before turning off the computer, (running Windows XP, sp2), but sometimes, e.g. when mains power fails, I try to shut down the computer in a hurry, while FF is still open but no website is open. The program does not then terminate and I get the message that the program is not responding. Can I change any settings to solve this?

Usually, I close the Firefox window before turning off the computer, (running Windows XP, sp2), but sometimes, e.g. when mains power fails, I try to shut down the computer in a hurry, while FF is still open but no website is open. The program does not then terminate and I get the message that the program is not responding. Can I change any settings to solve this?

Solution choisie

Can you reproduce this 100% of the time? If so, my guess is that the AVG toolbar is causing problems. See Troubleshooting Extensions and themes

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Solution choisie

Can you reproduce this 100% of the time? If so, my guess is that the AVG toolbar is causing problems. See Troubleshooting Extensions and themes

I wish to thank Chris_Ilias for his suggestions for solving my problem, en-US/forum/1/665923?. He was spot on, and disabling the AVG security bar fixed my problem.

Raminder Singh