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Refund Request

Marlies Heijtink

Goodday.

How do I ask for a refund? I don't want to test it for 30 days. I followd all the help articles but I get nowhere. Please can uou help me?

Goodday. How do I ask for a refund? I don't want to test it for 30 days. I followd all the help articles but I get nowhere. Please can uou help me?
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Toutes les réponses (1)

You posted this in a support forum section that is for support of Mozilla Monitor. There used to be a Mozilla Monitor Plus was was subscription based as it was shutdown back in 2025. https://support.mozilla.org/en-US/kb/monitor-plus-shutting-down

The image does not say what Mozilla Product you are referring to though I suspect you are referring to the standalone subscription based Mozilla VPN app. https://vpn.mozilla.org ?

https://support.mozilla.org/kb/how-do-i-request-refund-mozilla-vpn

Mozilla VPN is one of our premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

This Mozilla VPN form link can also be found at top at Ask a Question > Mozilla VPN.

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