Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus
Ouvert

I can't complete my Etsy identity verification because the government ID upload option is missing.

tahreerali123

Hello, I am trying to complete my Etsy identity verification using Firefox on Android. However, the government ID upload option is not showing. I only see a list of ID types, but there is no option to upload my ID document. I have already contacted Etsy Support, but I want to know if this could be a browser issue. Please help me resolve this problem.

Hello, I am trying to complete my Etsy identity verification using Firefox on Android. However, the government ID upload option is not showing. I only see a list of ID types, but there is no option to upload my ID document. I have already contacted Etsy Support, but I want to know if this could be a browser issue. Please help me resolve this problem.

Toutes les réponses (2)

Hi

Do you have any add-ons installed in Firefox for Android?

Hello, I am trying to complete my Etsy identity verification using Firefox on Android. However, the government ID upload option is not showing. I only see a list of ID types, but there is no option to upload my ID document. I have already contacted Etsy Support, but I want to know if this could be a browser issue. Please help me resolve this problem.

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.