My firefox browser has no sound. Google Chrome has sound. Problem appeared after scam attempt.
No audio on Firefox. Google Chrome has sound. Settings at normal audio volumes. Tried computer shut off and re-boot. Tried reload of Firebox.but that didn't help. Had scam attempt just before no audio issue...not sure if that problem.
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Thank you for the very helpful reply...but the issue remains. The mute/un-mute / sound volume / automatic sound authorization affirmed / and I ran a system restore to day before issue. It was unsuccessful so I turned off my anti-virus security (WebRoot) and tried re-running restore...but again, it said unsuccessful. Earlier I reloaded Firefox and have shut down and restarted computer numerous times. Still no Firefox audio. I also ran WebRoot scans several times and they say no issues. I am thinking this is maybe unfixable.
Solution choisie
What do you see here? see screenshot
jonzn4SUSE: I went to System...then Sound...then volume mixer ...and volume and graphs looked normal . Saw "reset defaults" ...clicked on it. Closed and went to YouTube. I HAVE SOUND ! YOU FIXED PROBLEM (whatever it was)
Than you so very much. I really-really appreciated your help.