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Hi there,

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Hi there, Thanks for reaching out. It looks like your question is missing some important details, which makes it difficult for community members to offer help. If English isn’t your first language, feel free to write in your native language or use a translation tool to help clarify your question. We’ll do our best to understand and assist. We'd appreciate if you could reply to this thread with additional details. To post a reply, simply scroll down to the Post a Reply box, type in your reply then click on Post Reply.

It would be very helpful if this forum forced users to provide the much needed basic information so that we don't have to keep asking. This users post is a prime example.

It would be very helpful if this forum forced users to provide the much needed basic information so that we don't have to keep asking. This users post is a prime example.

Imho it's kinda obvious that no one on the Forums is a magician able to pull up the details of you case.

If we don’t hear back within the next 2 days, a forum moderator may lock this thread, as we’re unable to provide help without the necessary context. But don’t worry! You’re always welcome to start a new thread when you're ready. Just be sure to include more detail next time so we can assist you more effectively.

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