Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Unable to sign in to certain sites

  • 2 réponses
  • 0 a ce problème
  • 84 vues
  • Dernière réponse par jsphotos

I've been unable to sign in or send messages through certain sites. Put Firefox in troubleshooting mode and everything seems to be working correctly. How can you tell what settings need to be changed to keep it working correctly? Or should I just leave the browser in troubleshooting mode? Thanks. Jim

I've been unable to sign in or send messages through certain sites. Put Firefox in troubleshooting mode and everything seems to be working correctly. How can you tell what settings need to be changed to keep it working correctly? Or should I just leave the browser in troubleshooting mode? Thanks. Jim

Solution choisie

Hi Jim

What add-ons do you have installed in Firefox?

The good work you have done in using troubleshooting mode makes me think that one of them might be at the back of this.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

Solution choisie

Hi Jim

What add-ons do you have installed in Firefox?

The good work you have done in using troubleshooting mode makes me think that one of them might be at the back of this.

Thanks Paul. I had two add-ons. Turns out Malwarebytes was causing the issue. They must have changed something as I've had it for years without any problems. Thanks again!

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.