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Many websites don't run on Firefox.

  • 4 réponses
  • 2 ont ce problème
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  • Dernière réponse par jnaomi
  • Archivé

allister.barrow
allister.barrow

I find that many websites don't run on firefox. Examples are virgin atlantic, holiday autos and copa airlines. I have to switch to Chrome to use them. Considering that firefox releases updates frequently this situation is surprising. Is the firefox administration aware of this issue? Is there any way to overcome this problem?

I find that many websites don't run on firefox. Examples are virgin atlantic, holiday autos and copa airlines. I have to switch to Chrome to use them. Considering that firefox releases updates frequently this situation is surprising. Is the firefox administration aware of this issue? Is there any way to overcome this problem?

Toutes les réponses (4)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi Alister

What happens when you try to view those sites in Firefox? Is there any error message?

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

So that this can be looked into further:

  1. Open Firefox
  2. Open a new tab and type in “about:logging” into the URL bar.
  3. Set the "Logging preset" to "Networking"
  4. Select "Logging to a file" and note the path to the log file.
  5. Click on "Start Logging".
  6. Reproduce the issue (i.e. go to the web site that is broken for you and make the bug happen in the browser)
  7. Click on "Stop Logging".
  8. Provide the link or dump files to the Firefox developers via email to necko@mozilla.com

Thank you for your help.

Paul
Paul
  • Moderator
  • Top 10 Contributor

Are you using Adblocker Ultimate in Firefox?

jnaomi
jnaomi

Regarding the 8-step process for logging--Firefox won't even let me do that. I do have Duck Duck Go Privacy Essentials and Malware Bytes on my browser, but none of the websites I visit where I have a problem are suspicious. Some major news sites don't even open. I can't log into reddit. I find myself having to go to Edge way more than I want to, and I really don't know how to fix this.