Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Tabs constantly crashing.

lanceacarlisle
lanceacarlisle

I've done all the troubleshooting I could find, including: Uninstalling, tried using beta ff, disabled hardware acceleration, disabled/removed all extensions, memtest, updated various drivers. Still frequent tab crashes Tried two other browsers and neither of those had any issues. No crashing on edge or duckduck.

Crash reason seem to be mostly EXCEPTION_ACCESS_VIOLATION_READ and EXCEPTION_BREAKPOINT

Few crashes from today: https://crash-stats.mozilla.org/repor.../647f9599-8e18-417d-852e-b52300250827 https://crash-stats.mozilla.org/repor.../2001d7f1-4cfc-476b-9a88-4679a0250827 https://crash-stats.mozilla.org/repor.../b2101bae-a1cc-404c-b0d2-7b8230250827 https://crash-stats.mozilla.org/repor.../dede8925-55e3-484e-b2ab-3863d0250827

I've done all the troubleshooting I could find, including: Uninstalling, tried using beta ff, disabled hardware acceleration, disabled/removed all extensions, memtest, updated various drivers. Still frequent tab crashes Tried two other browsers and neither of those had any issues. No crashing on edge or duckduck. Crash reason seem to be mostly EXCEPTION_ACCESS_VIOLATION_READ and EXCEPTION_BREAKPOINT Few crashes from today: [https://crash-stats.mozilla.org/report/index/647f9599-8e18-417d-852e-b52300250827] [https://crash-stats.mozilla.org/report/index/2001d7f1-4cfc-476b-9a88-4679a0250827] [https://crash-stats.mozilla.org/report/index/b2101bae-a1cc-404c-b0d2-7b8230250827] [https://crash-stats.mozilla.org/report/index/dede8925-55e3-484e-b2ab-3863d0250827]

Toutes les réponses (2)

wallowy
wallowy

Hello,

I'm not 100% sure this will help but try this with the Windows Event Viewer:

First repeat the steps to cause Firefox to crash. Then:

  1. Search for "Event Viewer" in the Start menu and open it; or press Win+R and enter "eventvwr"
  2. Under "Windows Logs" on the left pane, select "System"
  3. Check the timestamp of the event entries shown in the viewer around the time of the crash and look for Error or Warning events.
  4. Please click on any such entries you find and let us know what they say.

This may give us some insight into whether another application or service is causing the crash.

lanceacarlisle
lanceacarlisle Auteur de la question

https://imgur.com/a/DhbrLyW

Nothing popping in event viewer