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Firefox crashing

  • 2 réponses
  • 0 a ce problème
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  • Dernière réponse par disqus4190

disqus4190
disqus4190
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I had 128.7 esr installed and was getting crashes and upgraded to 128.8 esr and it was worse. Down graded to 128.0 esr and it seems to be working just fine so I will not be doing any further upgrades.

I had 128.7 esr installed and was getting crashes and upgraded to 128.8 esr and it was worse. Down graded to 128.0 esr and it seems to be working just fine so I will not be doing any further upgrades.

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Paul
Paul
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

disqus4190
disqus4190 Auteur de la question
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Report ID Date Crashed b5692f60-f58f-4ddf-835c-485da4733a87 3/26/2025, 8:55 AM 97f98b37-ce7c-4fa5-ad46-47f51bf3a52d 3/26/2025, 8:53 AM 1fcdb605-bafb-475c-a0c0-871a5ea23577 3/26/2025, 8:50 AM a97a1121-8e38-4f73-842a-27c2e94f86ed 3/26/2025, 8:45 AM 37d6e431-1714-4197-9e8f-550d297ea9c2 3/26/2025, 8:44 AM