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I am getting an "access denied" when I try to use online banking. The bank said it may be an extension issue.

NoahSUMO a répondu
kabeisner

I am getting an "access denied" when I try to use online banking. The bank said it may be an extension issue. They suggest I use another search engine such as Edge or Chrome. Both offer too much "bloatware" for me.

I really would like to find a way to continue using Firefox.

I am getting an "access denied" when I try to use online banking. The bank said it may be an extension issue. They suggest I use another search engine such as Edge or Chrome. Both offer too much "bloatware" for me. I really would like to find a way to continue using Firefox.

Toutes les réponses (1)

Could you list which bank it is? Certain bank sites tend to give Firefox a error message more than others.

Yes, it could be a extension issue. If you have a addon or extension installed that blocks ads or blocks tracking, it could cause a error on the bank site. Try disabling all your addons then go back to the bank site to see if the error is gone.

Read this article to disable addons: Disable or remove Add-ons