Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Failed to check for updates

  • 2 réponses
  • 1 a ce problème
  • Dernière réponse par Ethan

Ethan
Ethan
more options

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.
Captures d’écran jointes

Solution choisie

It appears the issue has automatically fixed overnight. Firefox is able to check for updates again. Not sure what the cause was, but I should be fine now.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

Ethan
Ethan Auteur de la question
more options

I've seen other articles, no I do not have NordVPN installed, nor should anything else be blocking the updates from occurring. I've attatched another screenshot of the "Firefox couldn't be updated" popup, and I'm pretty sure re-installing Firefox doesn't change the version.

Cela vous a-t-il été utile ?

Ethan
Ethan Auteur de la question
more options

Solution choisie

It appears the issue has automatically fixed overnight. Firefox is able to check for updates again. Not sure what the cause was, but I should be fine now.

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.