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Start of Firefox is slow. Startup-Time between 35 seconds and 2 Minutes

  • 7 réponses
  • 1 a ce problème
  • 30 vues
  • Dernière réponse par Crofex

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Hello,

the Startup of our Firefox is slow on some Machines. With Developer-Tools enabled we don´t see any activity in the Network Tab until the Page starts to Load after 35 - 120 seconds.

What we did to determine the Problem so far:

  • disabled Anti-Vir
  • Disabled VPN-Client and tried connection via LTE-Hotspot to bypass company Network and Firewall
  • Changed DNS to 8.8.8.8 and 9.9.9.9
  • Deleted Cache
  • Changed Startup-Page
  • Disabled Secure DNS in Firefox Settings
  • Disabled all GPOs on Workstation and deleted policies.json so no Policies got applyed
  • deleted Startup-Cache and enabled secure-start in about:support
  • reinstalled Firefox
  • changed from up to date ESR to latest Release
  • Users Temp and Windwos-Temp deleted

No Problems on another similar Workstation with same Firefox Release.

I wonder if there is any startup-debugging capability.

Hello, the Startup of our Firefox is slow on some Machines. With Developer-Tools enabled we don´t see any activity in the Network Tab until the Page starts to Load after 35 - 120 seconds. What we did to determine the Problem so far: * disabled Anti-Vir * Disabled VPN-Client and tried connection via LTE-Hotspot to bypass company Network and Firewall * Changed DNS to 8.8.8.8 and 9.9.9.9 * Deleted Cache * Changed Startup-Page * Disabled Secure DNS in Firefox Settings * Disabled all GPOs on Workstation and deleted policies.json so no Policies got applyed * deleted Startup-Cache and enabled secure-start in about:support * reinstalled Firefox * changed from up to date ESR to latest Release * Users Temp and Windwos-Temp deleted No Problems on another similar Workstation with same Firefox Release. I wonder if there is any startup-debugging capability.

Toutes les réponses (7)

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  • tried captiveportal service = false in about:config

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  • Reset fonts to default by going to Windows Control Panel > Appearance and Personalization > Fonts > Font Settings > Restore default font settings.
  • Set MOZ_PROFILER_STARTUP=1 environment variable to capture a startup performance profile.

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Yes, it still happens in Troubleshoot Mode No Proxy setting does not fix the issue Font Reset does not Fix the Issue. Environment Variable: Investigating.

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Hi again,

here are the Results of the Profiler while Starting up: https://share.firefox.dev/3TQm7ex

As you can see, the Web-Page starts loading after round about 44 Seconds.

Any Hint on this?

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Modifié le par jonzn4SUSE

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Hi there,

thanks for your effort but we are on windows and pagefilesettings are default.

We´ll have a look at remaining folders after uninstall. Maybe we find smth on Windows too.

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After uninstall we´ve deleted %AppData%\Roaming\Mozilla and %AppData%\Local\Mozilla and reinstalled. No Success!

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