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checkboxes missing from webform

  • 2 réponses
  • 0 a ce problème
  • 8 vues
  • Dernière réponse par christa16

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Hello! I have a Mailchimp signup form here: https://utexas.us4.list-manage.com/subscribe?u=91ef16fd009c97ce473909aa7&id=1d94de45cb

The form should display with checkboxes that allow multi-select. It used to work that way in Firefox, but currently it only highlights the selection and doesn't allow more than one option to be selected. It works correctly in Chrome and Edge, however. Is there a way to get this working again? Thanks in advance for any advice!

Hello! I have a Mailchimp signup form here: https://utexas.us4.list-manage.com/subscribe?u=91ef16fd009c97ce473909aa7&id=1d94de45cb The form should display with checkboxes that allow multi-select. It used to work that way in Firefox, but currently it only highlights the selection and doesn't allow more than one option to be selected. It works correctly in Chrome and Edge, however. Is there a way to get this working again? Thanks in advance for any advice!
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Solution choisie

I need to disable Enhanced Tracking Protection to make the check boxes appear. It appears that this sprite is blocked:

Added screenshot of the about:url-classifier page

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like blocked content.

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Solution choisie

I need to disable Enhanced Tracking Protection to make the check boxes appear. It appears that this sprite is blocked:

Added screenshot of the about:url-classifier page

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like blocked content.

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Super helpful! Many thanks.

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