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Playing video on YouTube is always choppy, repeated message "experiencing interruptions, find out why"?

  • 1 réponse
  • 0 a ce problème
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  • Dernière réponse par cor-el

sunglassguyz
sunglassguyz
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I keep getting a message that says on YouTube "experiencing interruptions, find out why?'. The videos pause and are choppy. When I click find out why, it's telling me to turn off my high resolution. I don't even know how to do this. My tower is connected to a samsung hd smart tv, that serves as my monitor. I have a wireless keyboard and mouse. The message is constant - all day long, every day. Can you please help me fix this problem. I am a paying member of YouTube Premium. Thank you.

Mike Harold [removed email and phone# from public support forum]

I keep getting a message that says on YouTube "experiencing interruptions, find out why?'. The videos pause and are choppy. When I click find out why, it's telling me to turn off my high resolution. I don't even know how to do this. My tower is connected to a samsung hd smart tv, that serves as my monitor. I have a wireless keyboard and mouse. The message is constant - all day long, every day. Can you please help me fix this problem. I am a paying member of YouTube Premium. Thank you. Mike Harold [removed email and phone# from public support forum]

Modifié le par James

Toutes les réponses (1)

cor-el
cor-el
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  • Top 10 Contributor
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The lags with YouTube might be caused by using ad-blockers in Firefox to discourage using such extensions where a while back YT would display a notification that an ad-blocker was detected. See this reply:

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

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