Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Error after clicking on a link.

  • 4 réponses
  • 1 a ce problème
  • 12 vues
  • Dernière réponse par zeroknight

appleone
appleone
more options

Recently I started getting this error when I would click on a link; it is not always the same but various unrelated links.

"Secure Connection Failed. An error occurred during a connection to click.patriotpoweredpublishing.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem. Learn more…"

How can I correct this problem?

Tim Applegarth appleone8150@yahoo.com

Recently I started getting this error when I would click on a link; it is not always the same but various unrelated links. "Secure Connection Failed. An error occurred during a connection to click.patriotpoweredpublishing.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more…" How can I correct this problem? Tim Applegarth appleone8150@yahoo.com

Toutes les réponses (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you have Kaspersky security software?

Cela vous a-t-il été utile ?

appleone
appleone Auteur de la question
more options

No. I do not have Kaspersky AV but use Malwarebytes. I don't have this problem when I use a different browser. Only with Firefox. appleone8150@yahoo.com

Cela vous a-t-il été utile ?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Boot the computer in Windows Safe Mode with network support to see if that has effect.

Cela vous a-t-il été utile ?

zeroknight
zeroknight
more options

Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.