Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

The Email I used when I logged in is dead and gone. I can't change it because I cant receive the messages at the old email address

  • 2 réponses
  • 2 ont ce problème
  • 35 vues
  • Dernière réponse par cor-el

Kaelkitty
Kaelkitty
more options

Please help. I have a serious problem with my email set-up. The account I am signed up with here no longer has a working email access. I tried to follow the instructions at https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts but the account wont let me add a secondary email address because it is sending confirmation requests to the DEAD email address.

Can anyone help?

Ciao, Kaelkitty.

Please help. I have a serious problem with my email set-up. The account I am signed up with here no longer has a working email access. I tried to follow the instructions at https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts but the account wont let me add a secondary email address because it is sending confirmation requests to the DEAD email address. Can anyone help? Ciao, Kaelkitty.

Toutes les réponses (2)

Dropa
Dropa
more options

Lost email accounts can't be helped.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you no longer have access to the primary email address then your only option is to create a new Firefox Account with an email address you can confirm. More info: