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Login & Password

  • 1 réponse
  • 2 ont ce problème
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  • Dernière réponse par Paul

KaVisha SilVa
KaVisha SilVa

Hi Firefox Team,

I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more than 50 website Login & Passwords saved on my Firefox account. Because i trust Firefox so much. I don't keep passwords anywhere except Firefox & i don't even remember all this logins. Recently i forgot my Firefox password and just reset the password unaware of that is caused delete all my logins. So when i reset i lost all my important logins and password. I don't no why you guys did this and now i lost all my hopes. i cant even log my Facebook, Instagram, twitter and so many important websites i daily using. Please i appreciate if recover my old logins & password to this Firefox account and let me keep using Firefox in future.

Thanks, Kavisha Silva. ([email address])

Hi Firefox Team, I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more than 50 website Login & Passwords saved on my Firefox account. Because i trust Firefox so much. I don't keep passwords anywhere except Firefox & i don't even remember all this logins. Recently i forgot my Firefox password and just reset the password unaware of that is caused delete all my logins. So when i reset i lost all my important logins and password. I don't no why you guys did this and now i lost all my hopes. i cant even log my Facebook, Instagram, twitter and so many important websites i daily using. Please i appreciate if recover my old logins & password to this Firefox account and let me keep using Firefox in future. Thanks, Kavisha Silva. ([email address])

Modifié le par Paul

Toutes les réponses (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

I have edited your question to remove your email address for your privacy and security as this is an open forum.

Firefox Sync is not designed to be used as an online backup - it is designed to help sync bookmarks, passwords and other data between copies of Firefox. When you reset your Firefox Account password, you cleared any data that was in the process of being synced between devices.

Do you still have your data on your other device?